Dear Guest,We’re pleased to know that you found the room clean and comfortable and enjoyed the breakfast. At the same time, we sincerely regret that your dining experience was impacted by the presence of influencers. This is certainly not the level of comfort and ambiance we strive to provide our guests.Please be assured that your comments have been noted and shared with the concerned team so we can ensure a more pleasant dining environment in the future. We’re glad to hear that the food itself met your expectations, and we truly appreciate your understanding.We hope to have the opportunity to welcome you back and provide you with an even better experience next time.Warm regards,Novotel Chennai Chamiers
Dear Deepak,Greetings from Novotel Chennai Chamiers Road.Thank you for sharing your wonderful feedback. We are delighted to know that you found our food, service, and location to be excellent, and that your overall experience was perfect.Your kind words are truly encouraging for our team, and we look forward to welcoming you back soon.Warm regards,Novotel Chennai Chamiers Road
Dear Valued Guest,Greetings from Novotel Chennai Chamiers Road.Thank you for sharing your kind feedback. We are delighted to know that you enjoyed a pleasant and hassle-free stay with us. Your recommendation means a lot to our team and encourages us to continue delivering excellent service.We look forward to welcoming you back on your next visit.Warm regards,Novotel Chennai Chamiers Road
Dear Guest,Greetings from Novotel Chennai Chamiers Road.Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the construction noise during your stay. We appreciate your suggestion regarding scheduling construction activities in the afternoon and will review this with the concerned teams to minimize disturbances for our guests in the future.We value your feedback and hope to welcome you again for a more peaceful and comfortable stay.Warm regards,General ManagerNovotel Chennai Chamiers Road
Dear Nattawat Sriprasong,Greetings from Novotel Chennai Chamiers Road!Thank you for sharing your valuable feedback. We’re glad to know you enjoyed our convenient location and hotel facilities. We truly appreciate your recommendation and look forward to welcoming you again soon.Regards,Team Novotel Chennai Chamiers Road
Dear Guest,Greetings from Novotel Chennai Chamiers Road.Thank you for taking the time to share your feedback. We sincerely regret to hear about the misunderstanding regarding your room allocation and the inconvenience this caused during your stay. This is certainly not the experience we aim to provide, and we apologise for the miscommunication at the front desk.Your comments regarding the room view, location, and surrounding facilities have been noted, and we will review them with the concerned teams to ensure better clarity and assistance for our guests. Please rest assured that your feedback is extremely valuable and will help us improve our services.We truly hope you will consider giving us another opportunity to serve you better in the future.Regards,Team Novotel Chennai Chamiers Road
Dear Revathy,Thank you for sharing your feedback. We are pleased to know you enjoyed the excellent location of our hotel and appreciated the warm service from our doorman. Your kind words will be shared with him as encouragement.At the same time, I am truly sorry to hear that your check-in experience did not feel welcoming. We understand how important first impressions are, and I regret that our front desk team did not provide the hospitality and detailed information you rightfully expected. Please be assured that we are addressing this with our team to ensure every guest is greeted with genuine warmth and professionalism.We sincerely value your comments and look forward to the opportunity to welcome you again with an improved experience.Warm regards,General ManagerNovotel Chennai Chamiers Road
Dear Guest,Thank you for sharing your valuable feedback with us. We are delighted to know that you found our hotel excellent, appreciated our service, and experienced the warm hospitality of our courteous front desk team.At the same time, I am truly sorry to hear that our breakfast spread and restaurant dining experience did not meet your expectations. We regret the limited variety, lack of Asian flavors, unavailability of certain menu items, and the delay in service. Please be assured that your comments have been shared with our culinary and service teams so that we may address these areas immediately and provide a better dining experience in the future.We greatly appreciate your constructive feedback, as it helps us improve while continuing to deliver the level of service our guests deserve. We look forward to the opportunity of welcoming you back with an enhanced experience.Warm regards,General ManagerNovotel Chennai Chamiers Road
Dear Guest,Thank you for sharing your experience at Novotel Chennai Chamiers Road. We are delighted to hear that you found your room modern and clean, and that you enjoyed our rooftop bar and its offerings.We’re also glad that our convenient location near Nandanam Metro Station enhanced your stay. Your feedback encourages our team to continue delivering excellent experiences to all our guests.We look forward to welcoming you back soon for another enjoyable visit.Warm regards,General ManagerNovotel Chennai Chamiers Road
Dear Guest,Thank you so much for taking the time to share such a wonderful and detailed review of your stay with us. We are truly delighted to know that you had an unforgettable 10-night experience at Novotel Chennai Chamiers Road and that our cuisine, rooftop entertainment, and location made such a positive impression.It is heartwarming to read your appreciation for our team members across all departments. I will personally share your compliments with Lucky, Krishna, Thiru, Santhosh, Chef Amit, and Nisarg, who will be thrilled to know their efforts made your stay special. Recognitions like these are a true motivation for our team to continue delivering exceptional hospitality.We are also glad you enjoyed Koox, our rooftop bar, as well as the Food Exchange Buffet Restaurant. It was a pleasure to have you with us during the Independence Day celebrations, and I am honored that you could join us for the flag-raising ceremony.On behalf of the entire team, thank you once again for your kind words and for making Novotel Chennai Chamiers Road your choice. We look forward to welcoming you back for another memorable stay.Warm regards,Amit GeraGeneral ManagerNovotel Chennai Chamiers Road