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苏州吴江盛虹万丽酒店

Renaissance Suzhou Wujiang Hotel

优惠码：13162 ENGLISH | 简体中文 | 繁體中文

Guest（Solo traveler） 2025-05-01
500一晚不包早餐的酒店这麽差吗……也就因为有浴缸才去的，枕头特不舒服，一个羽绒的一个特别低的，另外房间里竟然没有放纸打了前台电话才送来的。玻璃门上有水渍看起，地板没有拖乾净，牙刷质量很差还没有汉庭好。垃圾桶衞生间和房间里的都不套塑料袋的！5.19入住晚上前台也不告知地下车库需要怎麽下去，问保安充电的情况他説也不知道……我下去找了一会又坐错了电梯！除了浴缸我喜欢的湖景还可以。总结：设施陈旧，服务意识需要加强。
酒店回复：
尊敬的客人，您好！十分感谢您抽出宝贵的时间分享您的入住体验并为非凡国际提出建议。我会将您的意见和建议反馈至酒店管理层。客房将全面强化清洁，重点检查玻璃门、地板等衞生以及纸巾放置的检查。如您对房间内的枕头有更多需求，您可以联系酒店服务人员，为您提供更多选择。为积极响应国家环保政策，践行可持续发展理念，酒店已全面推行绿色入住计划，客房内将不再主动提供塑料制品或一次性洗漱用品。如您有需求，敬请移步至酒店大堂礼宾台，非凡国际将为您免费提供所需物品。感谢您与非凡国际携手共建绿色地球，您的每一次环保选择都是对美好未来的重要支持！同时，非凡国际将加强对前台与保安团队的服务培训，确保“地下车库指引”讯息传达准确。住盛泽，游三大古镇，赏潜龙渠公园湖景，探寻蚕桑文化的魅力！期待与您下次相遇！
Guest（Business traveler） 2025-01-01
Room is nice
酒店回复：
尊敬的客人，您好！感谢您选择入住苏州吴江盛虹万丽酒店。酒店位於江苏、浙江及上海的交界处，距离南浔、震泽、同里3大古镇仅20分钟车程，距离“沪苏湖高铁”--盛泽站仅10分钟车程。盛泽是中国四大绸都之一，被誉为“丝绸之府”。入住酒店，您可以在三间风格迥异的特色餐厅：“万丽轩”中餐厅、“燃”全日制餐厅、大堂酒廊“R吧”享用美食飨宴，24小时健身中心及室内泳池为您提供健身器材和专业服务。无论是家庭出游，还是情侣度假，休闲放松，非凡国际都是您的理想之选。住盛泽，游三大古镇，赏潜龙渠公园湖景，探寻蚕桑文化的魅力！
Guest（Traveling with friends） 2024-12-01
My friend and I had a wonderful stay at this hotel. Friendly staff and the food for breakfast was delicious. We can’t wait to stay again.
酒店回复：
Dear guest, Thank you so much for your review of Renaissance Suzhou Wujiang Hotel. We are pleased to hear you enjoyed your stay with us. It's something our associate takes great pride in, so we value your feedback. We look forward to welcoming you and back for more wonderful Moments. Have a safe journey and hope to see you again soon!
Guest（Business traveler） 2024-10-01
Although this hotel is very high end there were a few things that I did not think was very good. Firstly, the level of English at the front desk was less than many other less expensive hotels. There was no soap bar in my room to wash hands when I arrived. There was a small rainstorm the night I was there and the noise on the window was too loud. The lobby looks beautiful (see photo).
酒店回复：
Dear guest, Thank you for staying at Renaissance Suzhou Wujiang Hotel. Please allow me to extend our sincere apology for your unexpected experience with us. Your comment is important to us, we are currently reviewing mentioned points internally for better experience. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better service and experience.
Guest（Business traveler） 2024-10-01
Nice room, comfortable, friendly staff yet not really trained at the expected level for such type of hotel. It feels a lot of cost control is going on. A bit disappointing.
酒店回复：
Dear guest, Thank you for staying at Renaissance Suzhou Wujiang Hotel. Please allow me to extend our sincere apology for your unexpected experience with us. Your comment is important to us, we are currently reviewing mentioned points internally for better experience. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better service and experience.
Guest（Business traveler） 2024-03-01
This is a very good hotel. It seems to be an unexpected gem in a very isolated part of Suzhou. I had to travel to this area to meet a family member who recently started a new job. The hotel is 1hour away from Suzhou stations. Thus, unless you have a need to be in this area, I would not recommend you staying in this hotel purely because its location is far from all the attractions of central Suzhou. However, if you are in this area and need a hotel then i would most definitely recommend this one. The staff were friendly and spoke english. The hotel buffet was very good, with enough options to satisfy both western and eastern stomachs. I would recommend this hotel to someone intending to stay in this area. Note: This hotel had a kids play area that came in handy and offered great entertainment for my son and I
酒店回复：
Dear guests, thank you for choosing RENAISSANCE SUZHOU WUJIANG HOTEL and leaving valuable comments. We always strive to ensure a comfortable, convenient and satisfying stay for our guests. On behalf of the hotel staff, I sincerely look forward to your next visit to RENAISSANCE SUZHOU WUJIANG HOTEL!
Guest（Business traveler） 2023-09-01
Every time is best
酒店回复：
所有的喜悦都来源於您的肯定，非凡国际会一如既往前行，感恩每一次相遇，期待您的再次选择！
Guest（Solo traveler） 2023-09-01
It's a gorgeous hotel. Lovely view, the rooms have both the bath tub and shower which were amazing. Room service is good but the location isn't close to alot of touristy places. If you want to relax, take walks and not be a tourist it's a good place for that. The food was delicious and there was a variety provided which is good. The staff members are friendly and always willing to help.
酒店回复：
走在一起是缘分，一起在走是幸福。有了您的支持和陪伴，非凡国际既欣慰又欣喜，非凡国际一定再接再厉，为亲们提供更优质的服务。您的满意，是非凡国际不懈的追求！
lesleywyh（带小孩） 2020-10-03
酒店对面就是潜龙渠公园短假带着小朋友玩一下不错距离1km有一个商场里面有些餐厅可选择酒店房间宽敞干净就是没有一个可躺的沙发有点可惜～早餐不好选择太少而且50%的东西都和前一天晚上自助餐的重合……
会员5740（团体） 2020-09-29
早餐丰富，中式为主.适合中国人口味，入住接待员，服务员都很亲切，主动介绍周边旅游景点及美食，带孩子驾車旅游很适合。

苏州吴江盛虹万丽酒店预订电话：+8620-86009099 （电话忙线或无人接听时，请在线预订！）

其他咨询：+86-512-63037888 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
会议室在线预订

苏州吴江盛虹万丽酒店地址：江苏 · 苏州 · 吴江区 · 盛泽镇哈密路199号

苏州吴江盛虹万丽酒店 ◎ Renaissance Suzhou Wujiang Hotel
关于非凡国际

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苏州吴江盛虹万丽酒店

客户评价 由实住客人提供的真实点评

Guest（Solo traveler） 2025-05-01

Guest（Business traveler） 2025-01-01

Guest（Traveling with friends） 2024-12-01

Guest（Business traveler） 2024-10-01

Guest（Business traveler） 2024-10-01

Guest（Business traveler） 2024-03-01

Guest（Business traveler） 2023-09-01

Guest（Solo traveler） 2023-09-01

lesleywyh（带小孩） 2020-10-03

会员5740（团体） 2020-09-29

客户评价由实住客人提供的真实点评