Dear Guest,Thank you for taking the time to share such detailed feedback about your recent stay.We’re pleased to know that you found the room clean and that our team’s service met your expectations. It’s also appreciated that you felt the overall price offered reasonable value.At the same time, we’re sorry that several aspects of your stay affected your overall impression. We understand your comments regarding the walking distance to transport and nearby shopping — while many guests enjoy the quieter surroundings, we appreciate that it may feel slightly inconvenient depending on individual preferences.We also regret that the room felt dated and that the window allowed a draft, as well as the view not being pleasant. Your feedback about the condition of the windows and the weak shower pressure has been shared with our maintenance team for review and improvement. Comfort inside the room is very important, and we’re sorry we fell short in these areas.Thank you again for your balanced and helpful comments. We hope to have the opportunity to welcome you back in the future and provide a more comfortable experience.Kind regards,Park Grand Paddington Court Team
Dear Guest,Thank you for sharing your feedback. We are very sorry to hear that your stay did not meet your expectations. We sincerely apologize for the issues you encountered with the condition of the room and any damaged items, as this is not the standard we strive to provide.Your comments have been shared with our team to ensure improvements are made and to prevent similar experiences for future guests.We hope to have the opportunity to welcome you back and provide a stay that better reflects the quality of our hotel.Kind regards,Park Grand Paddington Court Team
Dear Guest,Thank you for your wonderful feedback.We are delighted to hear that you enjoyed the warm welcome from our reception team, your room upgrade, and the complimentary Prosecco. It’s fantastic that you found your room comfortable, spacious, and stylish, and that you appreciated our great location, cleanliness, and breakfast.We look forward to welcoming you back to Park Grand Paddington Court on your next visit to London.Kind regards,Park Grand Paddington Court
Dear Guest,Thank you very much for your kind review. We are delighted to hear that you enjoyed our convenient location, the welcoming service from our staff, and the quality of our breakfast.We are also glad that you found your room clean and comfortable and that you felt our hotel offered great value for money.We look forward to welcoming you back on your next visit to London!Kind regards,The Team at Park Grand Paddington Court
Dear Guest User,Thank you for your great review and for sharing your experience with us.We’re very pleased to hear that you enjoyed our convenient location close to Paddington Station, with easy access to the Elizabeth line and other transport links across London. It’s also wonderful to know that you found our breakfast selection satisfying and a good value, especially for budget-conscious travel.Your excellent ratings for cleanliness and surroundings are much appreciated, and we’re glad our service met your expectations. We truly value your feedback and hope to welcome you back to Park Grand Paddington Court in the future.Kind regards,Park Grand Paddington Court Team
Dear msyuni,Thank you for your wonderful feedback! We’re delighted to hear that you had such a pleasant stay and appreciated the added convenience of the microwave in your room. It’s great to know that our facilities made your visit more comfortable.We’re thrilled that you plan to stay with us again on your next trip to London — we look forward to welcoming you back!Kind regards,Park Grand Paddington Court
Dear Guest,Thank you for sharing your feedback. We’re sorry to hear that your stay did not fully meet expectations. Your comments regarding the bottled water and the difference between the room photos and your experience have been noted and shared with our team to ensure better consistency and communication.We appreciate your input, as it helps us improve, and we hope to have the opportunity to provide you with a more satisfying experience in the future.Kind regards,Park Grand Paddington Court
Dear Guest,Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed your stay, especially the underfloor heating in the bathroom, and that the room met your needs. We look forward to welcoming you back to Park Grand Paddington Court on your next visit.Kind regards,Park Grand Paddington Court
Dear Guest,Thank you for sharing your feedback. We are glad to hear that you found your room comfortable and our location convenient. We apologise for any inconvenience caused by the stairs to the elevator, especially when handling heavy luggage. Your comments have been noted, and we will continue to look for ways to improve accessibility for our guests.We appreciate your review and hope to welcome you back in the future.Kind regards,Park Grand Paddington Court