Dear guest, hello!We sincerely apologize for the problems you encountered in our store, and thank you very much for leaving feedback about your stay.Regarding the problem of blocked wash basins, we will strengthen rectification in the future. All relevant departments of the hotel will strengthen rectification on this issue. If the hotel has any questions, you can ask the hotel staff for help (we have staff working 24 hours a day). We are happy to help you. In terms of service, we will also strengthen the training of employee skills and work skills in daily summaries. Your smile is the driving force for our improvement every time.The hotel has recently launched more promotions.Thank you again for your understanding and support, and I hope we can have the opportunity to provide you with better services!
感谢您的评价，不足的地方改进，期待您的再次光临！