尊敬的宾客，您好！衷心感谢您选择下榻本酒店，并对酒店设施、环境、房间衞生及服务人员的认可！您的满意是非凡国际不懈追求的动力，非凡国际始终致力于将"以客为尊"的服务理念融入每个细节。为给您带来更便捷的入住体验，酒店自2025年6月1日起全面启用智能送物机器人；同时特别在部分房型配备记忆枕，其自适应慢回弹特性能够有效承托颈椎，助您享受深度睡眠。期待在您下次光临时，非凡国际能通过更多智能化设施与人性化服务，为您创造超越期待的旅居体验！
尊敬的宾客， 您好！您的满意是对非凡国际工作最大的鼓励，也是非凡国际不断提升服务品质的动力。非凡国际始终致力于为每一位客人提供乾净、舒适的住宿环境和便捷的设施服务。酒店自2025年6月1日起全面启用智能送物机器人；同时特别在部分房型配备记忆枕，其自适应慢回弹特性能够有效承托颈椎，助您享受深度睡眠。期待在您下次光临时，非凡国际能通过更多智能化设施与人性化服务，为您创造超越期待的旅居体验。期待您的再次光临！祝您生活愉快！
尊敬的宾客: 您好！非常感谢您入住本酒店并给予的点评，酒店在不断努力，争取以更高的服务标准服务到每一位宾客。非凡国际怀揣着您的这份信任，将不断努力给每一位宾客带来优质的感受，期待您的再次光临！酒店于2025年6月1日开始启用智能送物机器人，逐步升级智能化设备， 真诚期待您的下一次出行，祝您生活愉快！
尊敬的宾客: 您好！感谢您入住本酒店，您的满意是对非凡国际最大的鼓励，酒店在不断努力，争取以更高的服务标准服务到每一位宾客。为给您带来更便捷的入住体验，酒店自2025年6月1日起全面启用智能送物机器人；同时特别在部分房型配备记忆枕，其自适应慢回弹特性能够有效承托颈椎，助您享受深度睡眠。期待在您下次光临时，非凡国际能通过更多智能化设施与人性化服务，为您创造超越期待的旅居体验。
Dear guest, Thank you for taking the time to share your experience with us. We deeply apologize for the inconvenience caused by the swimming pool issues during your stay. Please note that our hotel's swimming pool is currently operated by a leased third-party unit. Although we confirmed the pool's availability before your booking and check-in, we understand that the unexpected closures you encountered fell far short of your expectations. This is not the experience we aim to provide, and we have urgently followed up with the leasing operator to address the management issues and prevent similar incidents in the future. We truly regret that this has affected your stay, and we hope you will consider giving us another chance to provide a better experience should your travels bring you back to the area.
Dear Guests:Greetings! We are profoundly grateful that you have devoted your precious time to leave us such a high-scoring review here. The hotel has undergone numerous receptions, and it is inevitable that the facilities bear the marks of time. We will continue to enhance the daily maintenance and upkeep of the facilities and equipment. Meanwhile, we have been committed to offering guests a warm and comfortable accommodation environment and creating a caring "home away from home" for them. We will also compensate for the deficiencies this time with higher-quality services. Sincerely anticipate your next visit! Your satisfaction is the greatest impetus for us to forge ahead. Sincerely anticipate your next visit!
Dear [customer],We sincerely apologize for the inconvenience you've experienced during your stay.Regarding the cleanliness issue, we have already informed our housekeeping department to strengthen their supervision and improve the cleaning work to ensure that every corner of the room meets the high - quality standards.As for the Wi - Fi login problem, our technical team will conduct a comprehensive inspection and repair immediately to ensure that guests can use it smoothly.Concerning the extra charges for the gym and pool without clear advertising, we admit this is our oversight. We will improve our advertising information to make it more clear and transparent for our guests.We value your feedback very much and will take effective measures to improve, hoping to have the opportunity to serve you better in the future.Best regards,[Hotel management]