尊敬的賓客，您好！衷心感謝您選擇下榻本酒店，并對酒店設施、環境、房間衞生及服務人員的認可！您的滿意是非凡国际不懈追求的動力，非凡国际始終致力于將"以客為尊"的服務理念融入每個細節。為給您帶來更便捷的入住體驗，酒店自2025年6月1日起全面啟用智能送物機器人；同時特別在部分房型配備記憶枕，其自適應慢回彈特性能夠有效承托頸椎，助您享受深度睡眠。期待在您下次光臨時，非凡国际能通過更多智能化設施與人性化服務，為您創造超越期待的旅居體驗！
尊敬的賓客， 您好！您的滿意是對非凡国际工作最大的鼓勵，也是非凡国际不斷提升服務品質的動力。非凡国际始終致力于為每一位客人提供乾凈、舒適的住宿環境和便捷的設施服務。酒店自2025年6月1日起全面啟用智能送物機器人；同時特別在部分房型配備記憶枕，其自適應慢回彈特性能夠有效承托頸椎，助您享受深度睡眠。期待在您下次光臨時，非凡国际能通過更多智能化設施與人性化服務，為您創造超越期待的旅居體驗。期待您的再次光臨！祝您生活愉快！
尊敬的賓客: 您好！非常感謝您入住本酒店并給予的點評，酒店在不斷努力，爭取以更高的服務標準服務到每一位賓客。非凡国际懷揣著您的這份信任，將不斷努力給每一位賓客帶來優質的感受，期待您的再次光臨！酒店于2025年6月1日開始啟用智能送物機器人，逐步升級智能化設備， 真誠期待您的下一次出行，祝您生活愉快！
尊敬的賓客: 您好！感謝您入住本酒店，您的滿意是對非凡国际最大的鼓勵，酒店在不斷努力，爭取以更高的服務標準服務到每一位賓客。為給您帶來更便捷的入住體驗，酒店自2025年6月1日起全面啟用智能送物機器人；同時特別在部分房型配備記憶枕，其自適應慢回彈特性能夠有效承托頸椎，助您享受深度睡眠。期待在您下次光臨時，非凡国际能通過更多智能化設施與人性化服務，為您創造超越期待的旅居體驗。
Dear guest, Thank you for taking the time to share your experience with us. We deeply apologize for the inconvenience caused by the swimming pool issues during your stay. Please note that our hotel's swimming pool is currently operated by a leased third-party unit. Although we confirmed the pool's availability before your booking and check-in, we understand that the unexpected closures you encountered fell far short of your expectations. This is not the experience we aim to provide, and we have urgently followed up with the leasing operator to address the management issues and prevent similar incidents in the future. We truly regret that this has affected your stay, and we hope you will consider giving us another chance to provide a better experience should your travels bring you back to the area.
Dear Guests:Greetings! We are profoundly grateful that you have devoted your precious time to leave us such a high-scoring review here. The hotel has undergone numerous receptions, and it is inevitable that the facilities bear the marks of time. We will continue to enhance the daily maintenance and upkeep of the facilities and equipment. Meanwhile, we have been committed to offering guests a warm and comfortable accommodation environment and creating a caring "home away from home" for them. We will also compensate for the deficiencies this time with higher-quality services. Sincerely anticipate your next visit! Your satisfaction is the greatest impetus for us to forge ahead. Sincerely anticipate your next visit!
Dear [customer],We sincerely apologize for the inconvenience you've experienced during your stay.Regarding the cleanliness issue, we have already informed our housekeeping department to strengthen their supervision and improve the cleaning work to ensure that every corner of the room meets the high - quality standards.As for the Wi - Fi login problem, our technical team will conduct a comprehensive inspection and repair immediately to ensure that guests can use it smoothly.Concerning the extra charges for the gym and pool without clear advertising, we admit this is our oversight. We will improve our advertising information to make it more clear and transparent for our guests.We value your feedback very much and will take effective measures to improve, hoping to have the opportunity to serve you better in the future.Best regards,[Hotel management]