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蘇州科技城源宿酒店

Element Suzhou Science and Technology Town

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Guest（家庭旅游） 2025-10-01
衞生：乾凈整潔，環境：絕對一流設施：所有設施都很新，床更是舒服的不得了！服務：服務到位，特別值得入住。去蘇州如果自駕特別推薦這家酒店，十一都服務的這麼好！
酒店回復：
尊敬的貴賓您好！歡迎體驗煥新源宿！非常感謝您選擇蘇州科技城源宿并分享如此細致的好評！看到您對非凡国际設施和服務的認可，全體員工都倍感溫暖 —— 非凡国际始終希望通過 “方便的區位、乾凈的環境、貼心的服務”，讓每一位客人在蘇州的出行更舒心，您的肯定就是非凡国际前進的最大動力～未來您若再次到訪蘇州，非凡国际很樂意為您預留心儀的房型，繼續為您提供優質的入住體驗。期待與您再次相遇！
Guest（家庭旅游） 2025-10-01
訂了家庭聯通房，雖然中間出現了問題，但工作人員也想辦法給我了一個滿意的解決方案，表揚保安和小火車司機，感受到了服務的熱情，總的來説還是不錯的一次入住體驗。
酒店回復：
尊敬的貴賓您好！歡迎體驗煥新源宿！非常感謝您選擇蘇州科技城源宿并分享如此細致的好評！看到您對非凡国际酒店服務的認可，全體員工都倍感溫暖 —— 非凡国际始終希望通過 “方便的區位、乾凈的環境、貼心的服務”，讓每一位客人在蘇州的出行更舒心，您的肯定就是非凡国际前進的最大動力～未來您若再次到訪蘇州，非凡国际很樂意為您預留心儀的房型，繼續為您提供優質的入住體驗。期待與您再次相遇！
Guest（家庭旅游） 2025-10-01
???停車方便，入住很快 ??酒店服務非常好，很熱情，服務態度特別棒，房間衞生很乾凈，小朋友很開心離樂園近，出入很方便，整體還是十分舒適的，酒店還有免費的游泳池健身房，Cindy服務熱情，跟小朋友很親和，都很喜歡這位大姐姐，有求必應，提供各種幫助，非常熱情的滿足小朋友的需求，酒店的其他的工作人員也個個彬彬有禮，熱情周到。假期里還準備了非常豐富的各種活動，玩的很開心。非常好的酒店，很滿意的一次居住，下次還是會繼續光顧。
酒店回復：
尊敬的貴賓您好！特別感謝您分享這次舒心的入住體驗，看到您和家人都滿意，非凡国际打心底里開心！停車便捷、入住高效，為您省了不少麻煩；酒店團隊的彬彬有禮，還有 Cindy 對小朋友的親和用心、有求必應，能讓孩子們喜歡，更是非凡国际的暖心小確幸。乾凈的房間、近樂園的便利，加上免費泳池與健身房，再配上豐富的假期活動，能讓您住得自在又開心，非凡国际格外欣慰。期待下次繼續為您和家人打造美好時光，盼您常來！
Guest（家庭旅游） 2025-10-01
酒店服務態度很好，前臺免費升級了湖景房，保潔和其他人員都很熱情友善。房間設施豐富且比較新，有大冰箱、微波爐和電磁爐，雖然沒實際用上哈哈。美中不足的是，洗衣房比較閉塞，空間較小，且不提供洗衣液、殺菌液等，去過其他價位同等甚至稍低的酒店，一般都有坐的等待區和免費的洗衣液，希望持續改進提升。
酒店回復：
尊敬的貴賓您好！歡迎體驗煥新源宿！非常感謝您選擇蘇州科技城源宿并分享如此細致的好評！看到您對非凡国际房間設施和服務的認可，全體員工都倍感溫暖，對於您提到的洗衣房的問題，非凡国际已經將您的建議與管理層分享。非凡国际始終希望通過 “方便的區位、乾凈的環境、貼心的服務”，讓每一位客人在蘇州的出行更舒心，您的肯定就是非凡国际前進的最大動力～未來您若再次到訪蘇州，非凡国际很樂意為您預留心儀的房型，繼續為您提供優質的入住體驗。期待與您再次相遇！
Guest（家庭旅游） 2025-10-01
酒店位於蘇州高新區，靠近大陽山景區，依湖而建，風景極好。蘇州有軌電車（嘉陵江路站）可直達大陽山景區，或者自駕10-15分鐘。距離太湖濕地公園、虎丘濕地公園也不算遠，20-25分鐘車程。客房呈“8”字型，因此近一半的房間可享湖景，靠近湖的一面有酒店的音樂噴泉，設計有巧思。據介紹2024年翻新過，客房設施確實較新，房間有開放式廚房（含微波爐、帶冷凍的冰箱、電磁爐），可借用餐具，帶長者小朋友出游比較方便。游泳池據介紹是“淡鹽水”泳池，體驗下來確實沒有明顯的“消毒氯”味道，對過敏體質比較友好。小朋友去一般健身房泳池容易過敏性結膜炎，但是在酒店一天游兩場，沒有任何不適。酒店服務友好，見人問候，特別感謝前臺小姐姐，在我生日當天贈送了生日蛋糕?????? 國慶期間酒店還組織了特色活動，挺適合親子游。
酒店回復：
尊敬的貴賓您好！感謝您如此用心地寫下這篇充滿溫度的好評！非凡国际全體夥伴都感到無比榮幸和喜悅。看到您對非凡国际酒店設施和服務的認可，是非凡国际最滿足的事。其實非凡国际一直盼著，能讓來住的朋友既享受到自然風景，又能住得省心、玩得安心，您的肯定，就是對非凡国际最大的鼓勵！感謝您的厚愛，非凡国际已開始滿懷期待，準備在不久的將來，迎接您和寶貝們再次回來！祝您和家人生活愉快！
Guest（家庭旅游） 2025-10-01
一開始挺期待的，硬件設施還是不錯，但這服務和最近的酒店市場競爭力比起來還是比較冷漠的。一直住國際品牌連鎖的我更加速了我找尋入住高質量國內酒店品牌的速度。當天入住率并不高，直接詢問前臺能否給個略微大點的房間，或者好一點的房型，直接來一句，沒有，臉眼神交流都沒有。問一些酒店服務設施的時間，也是讓我去找其他人問，好極了，棒棒的
酒店回復：
尊敬的貴賓您好！感謝您選擇蘇州科技城源宿。非常抱歉本次入住體驗未能達到您的預期，請接受非凡国际最誠摯的歉意。非凡国际會加強員工的培訓，確保他們能夠以友善和專業的態度對待每一位客人。非凡国际將進一步加強內部溝通，以確保非凡国际的團隊在服務中更加周到和細致，“源宿” 始終在 “自然與舒適” 的平衡中努力，也希望您能夠再次給予非凡国际一次機會，幫助非凡国际讓 “源於自然” 的體驗更完善！
Guest（家庭旅游） 2025-10-01
這次入住的親子酒店，完全超出了非凡国际的預期！必須給個超長好評，記錄下這次完美的親子之旅。孩子玩得開心，大人徹底放松——這大概就是理想假期該有的樣子。非凡国际訂的美人魚主題家庭房，孩子一進門就被帳篷和積木桌吸引了，兩個女孩子在帳篷里鉆來鉆去很開心。專屬的小童洗手間、小馬桶圈和踩腳凳，這些細節真的太暖心了。還有專屬的國慶壕禮，冰箱都是滿滿的驚喜… 餐飲方面也值得五星好評！早餐種類豐富，品質也很不錯??除了早餐，非凡国际還訂了餐廳的晚餐…絕對大大的好評，不僅食材新鮮，而且份量很大，本以為就是酒店的簡餐，結果完全超乎預期…念念不忘的意大利麪值得五星好評！最讓人感動的是無處不在的細節關懷，酒店管理人員大老遠看到非凡国际從側門走來就立馬過來幫忙開門，熱情的招呼好朋友去參加活動，孩子們都很開心?? 最後一個大大的贊必須留給Cindy～一直熱情的帶領小朋友去參加活動，從1號下午的中國結開始，非凡国际是趕著收尾的時候才趕到，Cindy很熱情的招呼小朋友去體驗～在餐廳用晚餐的時候Cindy也很熱情的邀請小朋友要不要去參加科學魔法秀，小朋友們完全沒有對陌生環境和陌生人的恐懼，瞬間就想跟著Cindy一起去參加活動～科學秀的老師也很熱情，小朋友們都玩得很開心。2號晚上的皮影戲也是非常驚艷的存在，不僅小朋友，我這個大朋友也覺得很驚喜，和小朋友一起完成了人生第一次的皮影體驗，非常開心?? 三天兩晚的旅程，孩子一直念叨著“酒店很好玩，Cindy姐姐也很友好，下次還要來”…本來此次是來蘇州樂園玩的，結果最開心的時光是在酒店。已經推薦給了身邊所有寶媽朋友，這是非凡国际住過最省心、最愉快的度假酒店，沒有之一！期待下次再見！
酒店回復：
尊敬的貴賓您好！感謝您如此用心地寫下這篇充滿溫度的超長好評！讀完彷佛也跟著您和寶貝們一起重溫了這次完美的親子之旅，非凡国际全體夥伴都感到無比榮幸和喜悅。能夠為您的家庭創造“孩子玩得開心，大人徹底放松”的理想假期，正是非凡国际最大的追求。感謝您的厚愛，非凡国际已開始滿懷期待，準備在不久的將來，迎接您和寶貝們，還有您的朋友們再次回來！祝您和家人生活愉快！
Guest（獨自旅游） 2025-09-01
2024年重新裝修改造後的硬件設施有一定升級，感覺各處都明亮且寬敞了。整體服務也比以前有提高，例如保安會從車上幫忙拿行李，進入大堂幫忙開門等，裝修之前住過幾次都是感受不到的。整體客房衞生做的還可以，有問題也能及時解決。早餐種類和品質和房價基本成正比。
酒店回復：
尊敬的貴賓您好！特別開心收到您的分享，尤其是得知您感受到酒店 2024 年重裝後的新變化，非凡国际格外欣喜！嶄新且完備的設施、寬敞的房間，以及乾凈整潔的衞生環境、優美宜人的周邊環境，還有禮貌熱情的服務，這些都是非凡国际用心經營的成果，能得到您的認可，非凡国际特別受鼓舞。未來會繼續把這些好體驗延續下去，期待您再次光臨！
Guest（Traveling with friends） 2025-07-01
The hotel is lovely. Especially the service from the staff. Most of them speak English and are always willing to help. If anything goes wrong they make sure to correct it and leave you satisfied. Rooms are quiet and spacious. The breakfast is good , has bit of variety of western and Chinese food. The highlight for me was the food truck by the patio. It sells affordable and delicious hotdogs and very yummy ice-cream. there is a small water show in the evening as well . It’s also near a mall so many food options. A little far from the subway or train station but I’ll still give it a 10/10!
酒店回復：
Dear VIPs, thank you very much for giving us full marks and such meticulous praise! We are genuinely happy to see your love for the staff service, the room environment, the meals, and the details of the terrace food truck, water show, etc. We have always been committed to creating a comfortable experience for each guest with professional and considerate service, and can help you solve problems and satisfy you, which is our greatest motivation. We are pleased to see that the amenities around the hotel provide you with more choices. Although it is a bit far from the metro/train station, your affirmation has given us great encouragement. We look forward to welcoming you back to the hotel and bringing you an even more exciting stay! Have a great life!
Guest（Family） 2023-08-01
Now, I can sit here and tell you that we’re staying in an eco-friendly hotel that even though you’re inside its high glass windows gives you an outdoor vibe. I can even sit and talk about the saline pool, its state-of-the-art gym and list all the amenities; and I can even talk about the number of rooms and the fact that as we speak there’s an international summit going on here. Somehow that won’t speak about my experience here at this hotel. Elements (by Westin) Suzhou Science & Technology Town does have all of the above BUT what I love about this hotel is its Staff. I love the fact that they seem to be always be here. I somehow believe that they live onsite because they’re always around. In the morning, even before I enter the Salon I hear, “Nǐ hǎo Marsha” from the Breakfast Host, followed up by the nice lady in the Salon, smiling at me and ushering me to the coffee machine, while handing me my 2 brown sugar packs. She knows my morning habits so quickly. Not only that, because they knew Peter was missing from my breakfast table for a few mornings, they now signal to me with take away containers for Peter, to have his breakfast in the room. When we need to go anywhere the young ladies at the Front Desk (no matter which Shift) are always either asking us where we need to go so that they can call a CASH taxi to get us to our destination. One of them even came with me one day to the Bank of China’s ATM and sat in the taxi while I went in and conducted my business and accompanied me to the Campus to visit Jon-Marc. Yesterday, one of them even used her own Didi account to get us transportation back to the hotel and we reimbursed her (and walked away while she was trying to give us back our change because we knew she wouldn’t have taken the Tip as is their custom). How else could we have shown her how grateful we were for her kind gesture? Then there is Simon Jiang, the General Manager, who speaks perfect English and is always there to assist and offer suggestions of things to do and places to go. Simon was the one who actually explained to me that you can’t just walk into a pharmacy and get anything without a prescription. What I can tell you is that even though he is the GM he is always on hand assisting the staff with their work. Even though there is a clear hierarchy here, he takes off his jacket and assists in the kitchen, you can sometimes see him helping the older ladies bring out the heavy equipment (if needed) when they’re cleaning the floors, clear tables, etc. Or Alex Ju, the Assistant General Manager, who accompanied Peter and I to the hospital and stayed and spoke with the doctor and the international insurance department on our behalf (in Mandarin) to make everything a little easier for us. These people are the ones who have made my stay here memorable and I can honestly say that its because of them that I would recommend Elements by Westin in Suzhou to ANYONE who wanted a place to stay without hassle and with a host of helpful, courteous, friendly staff. It has been my pleasure having encountered such warm, friendly, delightful and gentle human beings.
酒店回復：
Dear Marsha, Enjoy staycation and vitality exploration. It is a great pleasure to meet you in Suzhou Science and Technology Town, where landscape, science and culture are integrated. Thanks for sharing your stay experience with us and we are pleased for your compliments to hotel staff. we will definitely pass your comments to our staff as an encouragement and inspiring them to do more for our guests. We sincerely wish you happy everday and hope to see you again in Suzhou. All the best!

蘇州科技城源宿酒店預訂電話：+8620-86009099 （電話忙線或無人接聽時，請在線預訂！）

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蘇州科技城源宿酒店地址：江蘇 · 蘇州 · 高新區 · 武夷山路77號

蘇州科技城源宿酒店 ◎ Element Suzhou Science and Technology Town
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蘇州科技城源宿酒店

客戶評價 由實住客人提供的真實點評

Guest（家庭旅游） 2025-10-01

Guest（家庭旅游） 2025-10-01

Guest（家庭旅游） 2025-10-01

Guest（家庭旅游） 2025-10-01

Guest（家庭旅游） 2025-10-01

Guest（家庭旅游） 2025-10-01

Guest（家庭旅游） 2025-10-01

Guest（獨自旅游） 2025-09-01

Guest（Traveling with friends） 2025-07-01

Guest（Family） 2023-08-01

客戶評價由實住客人提供的真實點評