Thank you for sharing your experience with us! We're glad to know you enjoyed our location, the comfort of the hotel, and especially the breakfast. Comments like yours motivate us to continue providing quality service. We'll be happy to welcome you back when you return to the city.
Thank you for your comment. We apologize for the inconvenience in your room. The presence of insects is likely due to the planted patio in that room, which can sometimes attract small bugs, especially during humid weather. Anycase, we will take steps to improve this. In any case, we are glad to know you enjoyed the breakfast, the staff, and the common areas. We hope to welcome you again and assign you a room more suited to your preferences.