Dear Torben, Thank you for taking the time to share your review.We are pleased that you found the room to our high standards of comfort and cleanliness, and that the overall condition of our hotel contributed positively to your stay. Nonetheless, we regret to hear about the issues you encountered with the electric car charger on our premises. We understand the inconvenience this may have caused and apologize for the inability to provide a refund for the charging service. Moreover, we are sorry to hear that our service did not entirely meet your expectations. Finally, we are delighted that you enjoyed the attentive service provided by our team, which is a testament to our commitment to guest satisfaction. We truly appreciate your recognition of the room comfort, affirming the effort we put into making each stay as pleasant as possible.We hope we will have the opportunity to see you again in the future. Best regards,Ihr Team vom WYNDHAM GARDEN Wismar