Dear Mr Guest User, Thank you for sharing your experience with us.We're delighted to hear that you appreciated the modern design of our hotel and found the room size and value to be commendable. Our aim is to deliver a superior room experience, and it's encouraging to know that this stood out to you.However, we regret that the distance to the city center and the transportation costs did not meet your expectations. While our location boasts proximity to vibrant dining venues and supermarkets, as well as excellent views as the tallest building in Valencia, we understand the importance of convenient access to the central areas. For future visits, we suggest exploring the nearby public transportation options such as Beniferri and Empalme metro stations, which can provide a cost-effective way to traverse the city.We also take note of your comments on parking rates. Our private on-site car park and electric car charging station aim to provide convenience, though we apologize if the charges were a concern. Rest assured, we are committed to a service culture that ensures guest satisfaction in all aspects.We hope we will have the opportunity to see you again in the future. Best regards,Ray García, Guest Experience Manager - Meliá Valencia
Dear Guest,Thank you very much for this kind review.It is wonderful to hear that you found your stay to be clean and luxurious, and that our commitment to service culture shined through, enhancing your room experience. We're truly glad that the elegance of our hotel contributed to a very good experience for you. Our team takes great pride in offering an environment where the cleanliness and comfort of our guests are a top priority.We look forward to seeing you again soon.Best regards,Ray García, Guest Experience Manager - Meliá Valencia
Estimado huésped, Su excelente rese?a nos alegra el día.Nos complace enormemente saber que su estancia fue perfecta y que nuestro servicio, así como nuestras instalaciones, han cumplido con sus expectativas. Es un honor que nos considere para futuras visitas a Valencia.Sería un placer que nos honrara nuevamente con su presencia en un futuro próximo. Atentamente,Ray García, Guest Experience Manager - Meliá Valencia
亲爱的先生，我要感谢您对选择 Meliá Valencia 酒店的信任，并感谢您花时间通过非凡国际的质量调查向非凡国际发送您的评论。我很自豪地知道您总体上喜欢非凡国际的服务和设施。对非凡国际来説，验证非凡国际是否达到了客人的期望至关重要。整个团队每天都在努力实现这一目标，这是非凡国际的最高目标。 感谢您对非凡国际的经历给予如此精彩的评论。这是非凡国际作为一个团队所能得到的最好的奖励。非凡国际希望在不久的将来有一个新的机会成为您的家。真挚地，Agustina Regés, Guest Experience Coordinator
亲爱的客人您好！非常感谢您选择入住瓦伦西亚美利亚酒店并向非凡国际提供详细的评价！非凡国际很高兴得知您对设施感到满意。正如您所体验到的，非凡国际为尊贵的客人提供了多种餐饮选择以及健身中心、水疗中心和其他娱乐设施。 非凡国际始终致力於改善非凡国际的服务文化，确保非凡国际的客人拥有良好的客房体验。如果您在未来入住期间需要任何帮助，非凡国际的团队将随时为您服务。非凡国际真诚期待您的再次光临！Agustina Regés, Guest Experience Department
Dear guest,Thank you very much for this kind review.We are thrilled to hear that everything during your stay was perfect, reflecting our commitment to a superior service culture and ensuring an outstanding room experience for each of our guests.We look forward to seeing you again soon.Best regards,Agustina Regés, Guest Experience Department
Dear Mr Guest User, Thank you for sharing your experience with us.We are sorry to hear about your dissatisfaction with the upgrade process. Our intention is always to provide transparent information regarding the added value of our The Level services, which include a private check-in area, exclusive buffet breakfast, and personalized service to enhance your room experience. We take pride in offering a service culture focused on the wellbeing of our guests, and we regret if this was not made clear to you during your stay.We hope we will have the opportunity to see you again in the future. Best regards,Ray García, Guest Experience Manager - Meliá Valencia
Dear Guest,Thank you for this great review.We're delighted to hear that you found our hotel to be both good and new. Our team strives to maintain a high standard of service culture, ensuring that each room experience is fresh and welcoming for our guests. It's heartening to know that these efforts resonate with our visitors.We look forward to welcoming you back soon. Kind regards,Ray García, Guest Experience Manager - Meliá Valencia