Dear Mr Guest User, Thank you for sharing your experience with us.We're delighted to hear that you appreciated the modern design of our hotel and found the room size and value to be commendable. Our aim is to deliver a superior room experience, and it's encouraging to know that this stood out to you.However, we regret that the distance to the city center and the transportation costs did not meet your expectations. While our location boasts proximity to vibrant dining venues and supermarkets, as well as excellent views as the tallest building in Valencia, we understand the importance of convenient access to the central areas. For future visits, we suggest exploring the nearby public transportation options such as Beniferri and Empalme metro stations, which can provide a cost-effective way to traverse the city.We also take note of your comments on parking rates. Our private on-site car park and electric car charging station aim to provide convenience, though we apologize if the charges were a concern. Rest assured, we are committed to a service culture that ensures guest satisfaction in all aspects.We hope we will have the opportunity to see you again in the future. Best regards,Ray García, Guest Experience Manager - Meliá Valencia
Dear Guest,Thank you very much for this kind review.It is wonderful to hear that you found your stay to be clean and luxurious, and that our commitment to service culture shined through, enhancing your room experience. We're truly glad that the elegance of our hotel contributed to a very good experience for you. Our team takes great pride in offering an environment where the cleanliness and comfort of our guests are a top priority.We look forward to seeing you again soon.Best regards,Ray García, Guest Experience Manager - Meliá Valencia
Estimado huésped, Su excelente rese?a nos alegra el día.Nos complace enormemente saber que su estancia fue perfecta y que nuestro servicio, así como nuestras instalaciones, han cumplido con sus expectativas. Es un honor que nos considere para futuras visitas a Valencia.Sería un placer que nos honrara nuevamente con su presencia en un futuro próximo. Atentamente,Ray García, Guest Experience Manager - Meliá Valencia
親愛的先生，我要感謝您對選擇 Meliá Valencia 酒店的信任，并感謝您花時間通過非凡国际的質量調查向非凡国际發送您的評論。我很自豪地知道您總體上喜歡非凡国际的服務和設施。對非凡国际來説，驗證非凡国际是否達到了客人的期望至關重要。整個團隊每天都在努力實現這一目標，這是非凡国际的最高目標。 感謝您對非凡国际的經歷給予如此精彩的評論。這是非凡国际作為一個團隊所能得到的最好的獎勵。非凡国际希望在不久的將來有一個新的機會成為您的家。真摯地，Agustina Regés, Guest Experience Coordinator
親愛的客人您好！非常感謝您選擇入住瓦倫西亞美利亞酒店并向非凡国际提供詳細的評價！非凡国际很高興得知您對設施感到滿意。正如您所體驗到的，非凡国际為尊貴的客人提供了多種餐飲選擇以及健身中心、水療中心和其他娛樂設施。 非凡国际始終致力於改善非凡国际的服務文化，確保非凡国际的客人擁有良好的客房體驗。如果您在未來入住期間需要任何幫助，非凡国际的團隊將隨時為您服務。非凡国际真誠期待您的再次光臨！Agustina Regés, Guest Experience Department
Dear guest,Thank you very much for this kind review.We are thrilled to hear that everything during your stay was perfect, reflecting our commitment to a superior service culture and ensuring an outstanding room experience for each of our guests.We look forward to seeing you again soon.Best regards,Agustina Regés, Guest Experience Department
Dear Mr Guest User, Thank you for sharing your experience with us.We are sorry to hear about your dissatisfaction with the upgrade process. Our intention is always to provide transparent information regarding the added value of our The Level services, which include a private check-in area, exclusive buffet breakfast, and personalized service to enhance your room experience. We take pride in offering a service culture focused on the wellbeing of our guests, and we regret if this was not made clear to you during your stay.We hope we will have the opportunity to see you again in the future. Best regards,Ray García, Guest Experience Manager - Meliá Valencia
Dear Guest,Thank you for this great review.We're delighted to hear that you found our hotel to be both good and new. Our team strives to maintain a high standard of service culture, ensuring that each room experience is fresh and welcoming for our guests. It's heartening to know that these efforts resonate with our visitors.We look forward to welcoming you back soon. Kind regards,Ray García, Guest Experience Manager - Meliá Valencia