客戶評價
由實住客人提供的真實點評
-
I realize that there is a 4pm check in but I arrived early and asked for a early check in the person at the desk was very cordial and indicated that they would place me on the early check in list
I opted to use your spa at the Hyatt Regency and got a mediocre massage to support your property
I got finished by 3
-
The pool area was very nice. The resort is very remote and difficult to walk anywhere. The room we had wasn’t much different from a typical hotel and it was a little dirty. There was only one restaurant. The golf simulator costs extra money, $35 per hour. We only stayed a short time and did not go to the private island. It was inconvenient to make a reservation to go.
-
The lazy river was closed for repair, the boat ride was already reserved, lots of bugs biting you at dinner, overall a below average stay.
-
Pestering of the concierge to buy into timeshares, hidden fees (large extra charge at check-out for “resort fees” and apparently overspending my security deposit), no maid service unless requested, and we had screaming (once by a mother toward her children, and another by actual kids sprinting the hallways) woke us up at 7:30am twice. Definitely will not be going back.
-
The first room had a wet carpet. We were put in another room. This property could use some updating…
-
Room was very clean and it was very large room had everything we like. It was like an private apartment.
-
The second floor offered a great view.
A negative was the terrible noise starting at 7 AM to 8:30 from what appeared to be the cutting of to golf course grass. Not sure what it is but it’s VERY VERY loud & unacceptable at that early hour. Lawn cutting machinery shouldn’t be THAT loud.
The 2 bedroom condo was wonderful & very very large. Has everything anyone could want. Kitchen, bathrooms, balcony & living room were very large & well furnished.
I would suggest—- it needs a light switch near the bed ——- NOT on the light aside of the bed. It’s not acceptable at night.
Overall the condo was excellent!
-
The place was really nice. The amenities such as several pools, jacuzzies, dry and wet saunas, adjacent to golf course, ferry shuttle to a beautiful beach made for a very relaxing time. Just what the doctor ordered. We had some problems with our room, AC in our room broke and needed to be fixed, blow dryer was broken. Lazy river was down for the week. The Concierges seemed reluctant to help at times, as if they were told not to let patrons take advantage. Ex. We missed the shuttle to the island by a minute and the concierge was like oh well your tough luck attitude rather than.... how can I make it happen for you.
-
The A/C unit in the room did not work. We communicated with the front desk three times, two by phone one in person.
A maintenance guy unclogged the a/c drainage, the equipment worked for some time and stop working again. When we call again, we were offered to bring us fans! The amenities and facility are kept very well, but this experience was was frustrating.
-
The property was awesome, very well manicured and gorgeous. The room was nice and spacious and I loved the screened in balcony (which was huge).
-
波尼塔泉椰子海灣酒店式公寓 - Hyatt假期俱樂部酒店預訂電話：+8620-86009099
（電話忙線或無人接聽時，請在線預訂！）
-
其他咨詢：+1-239-9477300 （交通、訂餐、會議、桑拿娛樂、發票開具、物品遺失等）
-
會議室在線預訂
-
波尼塔泉椰子海灣酒店式公寓 - Hyatt假期俱樂部酒店地址：佛羅里達州 · 埃斯特羅 · 新羅區 · 西安南路83-12號
- 免責聲明：非凡国际是攜程（含同程藝龍，去哪、住哪等）、Booking、Agoda、Expedia的合作伙伴， 僅為您提供網絡預訂服務，
您的訂單將由攜程、同程藝龍等合作伙伴轉發給酒店，如果涉及到違約金等問題，由同程藝龍或攜程扣款轉交給酒店， 非凡国际并非酒店的官方網站，請您知曉。