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水门酒店

The Watergate Hotel

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Guest（Other） 2026-02-01
Every part of the hotel and every member of their hospitality team ( they’re not just “staff” here ) is noticeably held to very high standards. Great amenities in the room, visit the pool which has a whirlpool & coed sauna and men’s and women’s steam rooms in the locker rooms. The Four Seasons without the pretentiousness and at a great rate. We will definitely return
酒店回复：
Dear Valued Guest,Thank you for your wonderful review and for choosing to stay with us at The Watergate Hotel during your visit to our nation’s capital.We’re truly honored by your kind words about our hospitality team and the high standards you experienced throughout the hotel. It’s fantastic to hear that you enjoyed the in-room amenities and our pool, whirlpool, sauna, and steam rooms. Your comparison and recognition of the value we strive to provide mean a great deal to us.We look forward to welcoming you back for another exceptional and memorable stay.Sincerely,The Watergate Hotel Team
Guest（Couple） 2026-02-01
Staff was very good. Sheets were rough and scratchy and way over starched. Not comfortable at all. They took the free coffee away too early. Rooms were very loud and we heard construction start at 630am. Pillows were pretty awful too. Wont stay here again and wont recommend.
Guest（Couple） 2026-01-01
Beautiful hotel! Love the renovations. Booked because I wanted to use the pool and it was closed for renovations. It was supposed to open the next day but then no one knew if it was still closed or not. But still loved the hotel, great staff, lovely room, great overall value!
酒店回复：
Dear Valued Guest,Thank you for your wonderful review and for choosing to stay with us at The Watergate Hotel during your trip to our nation’s capital.We’re thrilled to hear that you loved the renovations, found great value in your stay, and enjoyed our staff and your room. We do regret the confusion surrounding the pool reopening and appreciate your understanding during the renovation period.We’re so glad the overall experience was a positive one and look forward to welcoming you back soon for another memorable stay.Sincerely,The Watergate Hotel Team
Guest（Business traveler） 2026-01-01
This is a beautiful, well-maintained hotel with a refined atmosphere and excellent attention to detail. The rooms and common areas are spotless, the views are lovely, and the pool, hot tub, and sauna are standout amenities. The location is ideal, close to the train and very easy to navigate via Uber, making travel seamless and convenient. I rated this stay four stars for two reasons. The onsite restaurant offers a very limited menu at prices that feel disproportionate to the quality. While that alone would not have impacted my rating, my interaction with the afternoon receptionist on 1/13/26 ultimately did. After a full day of travel, the receptionist was noticeably curt upon our arrival. His demeanor shifted once we changed from travel clothes into business attire. While this did not personally affect my stay, it raised concerns about how guests who may not present a certain way (or who have fewer resources) might be treated. A property of this caliber should offer consistent professionalism and respect to all guests. You never know who you are serving, and it was clear he recognized his mistake within a few hours and his attitude shifted. Overall, an elegant hotel with excellent amenities, views, and location with lots of potential. With more consistent front-desk service, it would easily meet a five-star standard and be comparable to my experiences in five-star hotels nationwide. Side note: Tazza Cafe is one block over, and is a lovely place for breakfast or lunch.
酒店回复：
Dear Valued Guest,Thank you for taking the time to share such a thoughtful and detailed review. We’re delighted to hear that you enjoyed the elegance of the hotel, the cleanliness of the rooms and common areas, the views, and our pool, hot tub, and sauna. We’re also glad that our location made travel convenient during your stay.We sincerely apologize for the interaction with our front desk team, as all guests deserve consistent professionalism and respect. Your comments have been shared with our Department Directors to help ensure our service meets the high standards expected at a property of this caliber.We also appreciate your feedback regarding the restaurant menu and pricing, which will be reviewed to see how we can enhance the dining experience.Thank you again for your insights, and we hope to welcome you back for an even more seamless stay.Sincerely,The Watergate Hotel Team
Guest（家庭旅游） 2025-11-01
When we checked we attempted to use 2 $500.00 American Express gift cards to secure the room the Watergate Hotel guest clerk told us we could do that but we could use that method of payment to check out. So we used a bank debit card to secure the room. Today when we checked out and we presented the two Amex gift cards to pay for the stay, we were told that the watergate wouldn't accept that method of payment from us. Even though the housekeeping staff, the bellhop staff, and door men staff were simply excellent and the amenities were good this refusal to accept our valid Amex gift cards for the final checkout payment simply operated to intentionally cast a pall over our celebratory weekend.
酒店回复：
Dear Valued Guest,Thank you for taking the time to provide your feedback. We sincerely apologize that your experience did not meet your expectations. While we are pleased to hear that you enjoyed the amenities and received excellent service from our housekeeping, bellhop, and door staff, we regret the frustration you experienced regarding the payment method at checkout.We will review the comments you have shared with our Department Directors to ensure this matter is addressed and that clearer communication is provided in the future.We hope to welcome you back soon for a more seamless stay.Sincerely,The Watergate Hotel Team
Guest（情侣） 2025-10-01
Pretty rough crowd. Lots of noise and parties. Parking at the hotel is $65 but you can park in the garage around the corner and under the hotel for $16. It’s kind of a sketchy walk from there to the hotel doors after dark though. It was interesting for the history of the place, but I would probably not stay here again.
酒店回复：
Dear Mr. Carey, Thank you for taking the time to provide your feedback. We sincerely apologize that your experience did not meet your expectations, and we will review the comments you have shared with our Department Directors. We hope to welcome you back soon for a more seamless stay. Sincerely, The Watergate Hotel Team
Guest（独自旅游） 2025-06-01
有历史意义的酒店。但是服务有些慢，前台需要等很长时间。房间和设施有些陈旧了，不像新的酒店那样现代化，不过毕竟是历史地点。
Guest（情侣） 2025-05-01
环境非常好
Guest（商务非凡国际） 2025-01-01
感觉还是很好的
Guest（商务非凡国际） 2024-08-01
比较旧，不太推荐

水门酒店预订电话：+8620-86009099 （电话忙线或无人接听时，请在线预订！）

其他咨询：+1-844-6171972 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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水门酒店地址：哥伦比亚特区 · 华盛顿 · 雾谷 · 2650 Virginia Ave NW

水门酒店 ◎ The Watergate Hotel
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客户评价 由实住客人提供的真实点评

Guest（Other） 2026-02-01

Guest（Couple） 2026-02-01

Guest（Couple） 2026-01-01

Guest（Business traveler） 2026-01-01

Guest（家庭旅游） 2025-11-01

Guest（情侣） 2025-10-01

Guest（独自旅游） 2025-06-01

Guest（情侣） 2025-05-01

Guest（商务非凡国际） 2025-01-01

Guest（商务非凡国际） 2024-08-01

客户评价由实住客人提供的真实点评