尊敬的宾客：您好～非常感谢您对非凡国际酒店的高度认可与热情推荐！能让您有如此舒适的入住体验，并且愿意再次选择非凡国际，这让非凡国际倍感荣幸与开心。房间的整洁乾净、天台的独特氛围，以及巴马铂泉的精心准备，都是非凡国际希望为客人打造高品质住宿体验的一部分。宁宁经理能周到地安排房间并为您升级房型，这也是非凡国际一直以来追求的贴心服务。非凡国际会继续努力，保持高标准，为每一位客人提供优质的服务和舒适的环境。期待您的下一次光临，愿您每次入住都能留下美好的回忆！
尊敬的宾客：您好！非常抱歉11月9日您入住期间，因中央空调故障导致房间温度偏低，给您带来了如此糟糕的体验，非凡国际深感愧疚与自责！您提到的“未提前告知空调问题”是非凡国际服务的疏漏，未能在您入住前排查并説明设备情况，让您深夜不便更换酒店、勉强入住且无法安心洗漱，这份困扰非凡国际完全记在心里。目前非凡国际已紧急安排工程团队对中央空调进行全面检修，确保所有客房供暖正常，同时新增了应急电暖气储备，应对突**况。对于您此次的不佳体验，非凡国际真心希望能有机会弥补。若您愿意再给非凡国际一次机会，下次入住时可直接联系前台，非凡国际将为您预留供暖达标房间，并提供免费升级及暖心礼遇。再次向您致以最诚挚的歉意，感谢您的反馈，帮助非凡国际发现问题、改进服务！
非常感谢您花时间分享如此细致的入住体验！看到前台团队从入住到退房的服务能得到您的肯定，尤其是主动提供水和提袋这些细节被您记在心里，非凡国际真的特别开心，这会是给他们最大的鼓励。也很欣慰您喜欢房间、衞生间的宽敞格局，以及酒店紧邻商场的便利位置。关于您提到的马桶冲洗功能和AI语音控制的建议，非凡国际已经认真记录下来，会作为后续设施升级的重要参考。衷心期待您的再次光临！Thank you so much for taking the time to share such a detailed account of your stay! We are truly delighted to hear that you were satisfied with the front desk team's service from check-in to check-out, especially that you noticed the thoughtful details like proactively offering water and carriers—this will be the greatest encouragement for them.We are also pleased that you enjoyed the spacious layout of the room and bathroom, as well as the convenient location of the hotel adjacent to the shopping mall. Regarding your suggestions on the toilet washing function and AI voice control, we have carefully noted them down and will take them as important references for future facility upgrades.We sincerely look forward to your return!
尊敬的宾客，太感谢您把非凡国际称为“宝藏酒店”啦！能成为您来看时代少年团演唱会的住宿选择，非凡国际特别荣幸~很高兴房间的舒适温馨、迅速响应的服务和超棒的隔音，能让您在忙碌的观演行程中好好休息，睡个安稳觉，这正是非凡国际想为您做到的呀。尤其要感谢您对前台琼琼的认可！她的贴心服务和快速办理入住，还有为演唱会准备的应援物能派上用场，一定特别开心，非凡国际会把这份表扬好好转达给她~ 也开心周边出行的便利让您看完演出回来能倍感安心。已经记下您“下次看演出还选这儿”的约定啦，期待下次在大连的演出期间，再次为您提供舒心的住宿体验！
Dear guest, hello! We are delighted to meet you at Orange Crystal Dalian South China Plaza Hotel. Thank you very much for your generous praise of this stay experience. Your meticulous evaluation and the recognition of "full marks" have made us deeply honored. Qiongqiong can create a comfortable and unforgettable stay for you with professional competence and enthusiasm. We are proud of her and will also commend and encourage her. We have always regarded brand new facilities, pleasant environment, and proper hygiene as the bottom line of quality that hotels should have. In the future, we will continue to uphold the persistent pursuit of high quality, strive for excellence, and continuously optimize service details. Sincerely looking forward to reuniting with you, may every stay weave a beautiful and unique memory for you! General Manager Becky~
尊敬的宾客：您好！感谢您选择入住桔子水晶大连华南广场酒店，未能给您带来满意的入住体验十分遗憾。前台在送欢迎水果确实存在疏忽，在后期交接工作中也未及时跟进。前台小伙伴也认识到了自己的错误，未给您带来满意的入住体验小伙伴也非常内疚，同时也希望没有影响您本次出行的心情。由衷地期待您的下次光临！希望下次能给您带来十分的入住体验。祝您生活愉快！总经理Becky
尊敬的宾客：您好！感谢您在众多酒店中选择桔子水晶大连华南广场酒店，并给予非凡国际五星好评~前台小伙伴看到您的评价后非常开心，酒店每一位员工都秉承着"待客如亲友“的服务理念，希望带给每一位客人如回家般的温暖~酒店位于华南商圈附近，距离地铁站仅300米，满足您出行和购物的需求。由衷期待与您的下次相遇！祝您工作顺利！总经理Becky
尊敬的宾客，您好！感谢您入住桔子水晶大连华南广场酒店并与非凡国际分享您的入住体验，桔子水晶作为华住旗下的中高端品牌，一直致力于宾客满意的入住体验，酒店的每一位员工也一直秉承“以顾客为中心”的服务理念。房间配备了恒温花洒，让人有深处热爱雨淋般的惊喜，房间里的智能冰箱配有免费的饮料 ，希望在国庆假期给您提供一份清凉的惊喜。酒店同时位于商场周边附近有万象滙亿合城等距离地铁站仅三分钟，位置优越出行方便。由衷期待与您的下次相遇，祝您生活愉快！总经理Becky
Distinguished guest: Hello! Thank you for staying at the Orange Crystal Dalian South China Plaza Hotel! The hotel staff all adhere to the service concept of "treating guests like relatives and friends", hoping to bring you a satisfactory check-in experience. I wish you a pleasant journey in Dalian! Welcome to Dalian, the romantic capital! We will be waiting for you here all the time! General manager Becky
Distinguished guest: Hello! Thank you for staying at the Orange Crystal Dalian South China Plaza Hotel! The hotel staff all adhere to the service concept of "treating guests like relatives and friends", hoping to bring you a satisfactory check-in experience. I wish you a pleasant journey in Dalian! Welcome to Dalian, the romantic capital! We will be waiting for you here all the time! General manager Becky