尊敬的賓客:您好~非常感謝您對非凡国际酒店的高度認可與熱情推薦!能讓您有如此舒適的入住體驗,并且愿意再次選擇非凡国际,這讓非凡国际倍感榮幸與開心。房間的整潔乾凈、天臺的獨特氛圍,以及巴馬鉑泉的精心準備,都是非凡国际希望為客人打造高品質住宿體驗的一部分。寧寧經理能周到地安排房間并為您升級房型,這也是非凡国际一直以來追求的貼心服務。非凡国际會繼續努力,保持高標準,為每一位客人提供優質的服務和舒適的環境。期待您的下一次光臨,愿您每次入住都能留下美好的回憶!
尊敬的賓客:您好!非常抱歉11月9日您入住期間,因中央空調故障導致房間溫度偏低,給您帶來了如此糟糕的體驗,非凡国际深感愧疚與自責!您提到的“未提前告知空調問題”是非凡国际服務的疏漏,未能在您入住前排查并説明設備情況,讓您深夜不便更換酒店、勉強入住且無法安心洗漱,這份困擾非凡国际完全記在心里。目前非凡国际已緊急安排工程團隊對中央空調進行全面檢修,確保所有客房供暖正常,同時新增了應急電暖氣儲備,應對突**況。對于您此次的不佳體驗,非凡国际真心希望能有機會彌補。若您愿意再給非凡国际一次機會,下次入住時可直接聯系前臺,非凡国际將為您預留供暖達標房間,并提供免費升級及暖心禮遇。再次向您致以最誠摯的歉意,感謝您的反饋,幫助非凡国际發現問題、改進服務!
非常感謝您花時間分享如此細致的入住體驗!看到前臺團隊從入住到退房的服務能得到您的肯定,尤其是主動提供水和提袋這些細節被您記在心里,非凡国际真的特別開心,這會是給他們最大的鼓勵。也很欣慰您喜歡房間、衞生間的寬敞格局,以及酒店緊鄰商場的便利位置。關于您提到的馬桶沖洗功能和AI語音控制的建議,非凡国际已經認真記錄下來,會作為后續設施升級的重要參考。衷心期待您的再次光臨!Thank you so much for taking the time to share such a detailed account of your stay! We are truly delighted to hear that you were satisfied with the front desk team's service from check-in to check-out, especially that you noticed the thoughtful details like proactively offering water and carriers—this will be the greatest encouragement for them.We are also pleased that you enjoyed the spacious layout of the room and bathroom, as well as the convenient location of the hotel adjacent to the shopping mall. Regarding your suggestions on the toilet washing function and AI voice control, we have carefully noted them down and will take them as important references for future facility upgrades.We sincerely look forward to your return!
尊敬的賓客,太感謝您把非凡国际稱為“寶藏酒店”啦!能成為您來看時代少年團演唱會的住宿選擇,非凡国际特別榮幸~很高興房間的舒適溫馨、迅速響應的服務和超棒的隔音,能讓您在忙碌的觀演行程中好好休息,睡個安穩覺,這正是非凡国际想為您做到的呀。尤其要感謝您對前臺瓊瓊的認可!她的貼心服務和快速辦理入住,還有為演唱會準備的應援物能派上用場,一定特別開心,非凡国际會把這份表揚好好轉達給她~ 也開心周邊出行的便利讓您看完演出回來能倍感安心。已經記下您“下次看演出還選這兒”的約定啦,期待下次在大連的演出期間,再次為您提供舒心的住宿體驗!
Dear guest, hello! We are delighted to meet you at Orange Crystal Dalian South China Plaza Hotel. Thank you very much for your generous praise of this stay experience. Your meticulous evaluation and the recognition of "full marks" have made us deeply honored. Qiongqiong can create a comfortable and unforgettable stay for you with professional competence and enthusiasm. We are proud of her and will also commend and encourage her. We have always regarded brand new facilities, pleasant environment, and proper hygiene as the bottom line of quality that hotels should have. In the future, we will continue to uphold the persistent pursuit of high quality, strive for excellence, and continuously optimize service details. Sincerely looking forward to reuniting with you, may every stay weave a beautiful and unique memory for you! General Manager Becky~
尊敬的賓客:您好!感謝您選擇入住桔子水晶大連華南廣場酒店,未能給您帶來滿意的入住體驗十分遺憾。前臺在送歡迎水果確實存在疏忽,在后期交接工作中也未及時跟進。前臺小伙伴也認識到了自己的錯誤,未給您帶來滿意的入住體驗小伙伴也非常內疚,同時也希望沒有影響您本次出行的心情。由衷地期待您的下次光臨!希望下次能給您帶來十分的入住體驗。祝您生活愉快!總經理Becky
尊敬的賓客:您好!感謝您在眾多酒店中選擇桔子水晶大連華南廣場酒店,并給予非凡国际五星好評~前臺小伙伴看到您的評價后非常開心,酒店每一位員工都秉承著"待客如親友“的服務理念,希望帶給每一位客人如回家般的溫暖~酒店位于華南商圈附近,距離地鐵站僅300米,滿足您出行和購物的需求。由衷期待與您的下次相遇!祝您工作順利!總經理Becky
尊敬的賓客,您好!感謝您入住桔子水晶大連華南廣場酒店并與非凡国际分享您的入住體驗,桔子水晶作為華住旗下的中高端品牌,一直致力于賓客滿意的入住體驗,酒店的每一位員工也一直秉承“以顧客為中心”的服務理念。房間配備了恒溫花灑,讓人有深處熱愛雨淋般的驚喜,房間里的智能冰箱配有免費的飲料 ,希望在國慶假期給您提供一份清涼的驚喜。酒店同時位于商場周邊附近有萬象滙億合城等距離地鐵站僅三分鐘,位置優越出行方便。由衷期待與您的下次相遇,祝您生活愉快!總經理Becky
Distinguished guest: Hello! Thank you for staying at the Orange Crystal Dalian South China Plaza Hotel! The hotel staff all adhere to the service concept of "treating guests like relatives and friends", hoping to bring you a satisfactory check-in experience. I wish you a pleasant journey in Dalian! Welcome to Dalian, the romantic capital! We will be waiting for you here all the time! General manager Becky
Distinguished guest: Hello! Thank you for staying at the Orange Crystal Dalian South China Plaza Hotel! The hotel staff all adhere to the service concept of "treating guests like relatives and friends", hoping to bring you a satisfactory check-in experience. I wish you a pleasant journey in Dalian! Welcome to Dalian, the romantic capital! We will be waiting for you here all the time! General manager Becky