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兰萨罗特公园伊贝罗斯塔精选

Iberostar Selection Lanzarote Park

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Guest（Other） 2026-01-01
The staff at this hotel are what make it a great place to stay
Guest（Other） 2026-01-01
The food was very good. The staff were also good. The room and facilities are very dated - in urgent need of renovation and not what I would expect from a 5*. Our room had multiple issues including leaking shower and loose bathroom fittings.
酒店回复：
Dear Guest,It has been a pleasure to serve you and receive your thoughtful words. We will also pass on your helpful observations to the relevant departments for revision as we can only improve by listening to our valued guests. Please come back again soon so we can exceed all of your expectations.Best Regards,Quality ManagerIberostar Selection Lanzarote Park
Guest（Other） 2026-01-01
We stayed here from 22nd December 2025 until 12th January 2026. The check-in was very friendly and attentive with a nice glass of cava on arrival. We had requested a high floor and west (sunset) facing room, we were given a high floor but an East facing room overlooking the Children's pools and slides. We were offered a "Privilege" room which they kindly showed us so we could choose between the two. The only problem was they would require another 882 Euros for our 21 night stay. We decided to accept the room we had originally been allocated. The room itself was lovely and spacious, spotlessly clean with a lovely balcony which had a table and 2 chairs, and views over to Playa Blanca Port and the sea. The bathroom facilities were very good with a nice rainfall shower and complimentary toiletries. The one problem we had with our room was the A/C, it was centrally controlled and we were not able to change the setting to "heat", as it did get chilly in the evenings, but it was permanently on "cool", we did ask reception who said that if we wanted they could supply us with a heater, but we declined their offer, we just turned it off. As a 5 star hotel we feel that this should be addressed as soon as possible, being that the Canaries are an all year round destination. We were grateful for the fresh chilled water stations, which are available free of charge for the guests to fill their bottles etc, they are positioned on every floor of the hotel.
Guest（情侣） 2026-01-01
La habitación muy bien aunque un poco fría pero el clima no ayudó mucho. El personal excelente y el desayuno también! Un poco escaso el aparcamiento. Pero igual todo muy bien!
Guest（Other） 2025-11-01
The room was spotless and the staff did a fantastic job. However a big tree took much of the seaview in room 3112.
酒店回复：
Dear guest,Thank you for sharing your helpful review. We are pleased that you enjoyed your holiday, and we will gladly look into your areas of concern. Please come back again soon. Best Regards,Quality ManagerIberostar Selection Lanzarote Park
Guest（情侣） 2025-11-01
Belle chambre, personnel très agréable et attentionné. Nourriture bonne (buffet) au restaurant prestige mais rien à avoir avec un vrai 5 étoiles de luxe. Complexe très propre et bien entretenu. Seul bémol: la climatisation s’allume mais ne refroidit pas, heureusement en novembre il ne fait pas des chaleurs comme durant l’été.
酒店回复：
Cher Client,Merci infiniment d'avoir pris le temps de nous laisser un avis suite à vos dernières vacances dans notre établissement. Nous vous remercions de nous avoir fait part de vos impressions nous permettant ainsi d'identifier et de corriger les détails que vous évoquez et qui méritent notre attention . Nous espérons avoir l'opportunité et l'honneur de vous accueillir à nouveau dans notre établissement.Cordialement,Quality ManagerIberostar Selection Lanzarote Park
Guest（Other） 2025-10-01
Unobstructed a great view from our balcony
酒店回复：
Dear Joyce,Thank you for your wonderful review. We are so happy to hear that you enjoyed your stay at our hotel. Your feedback is essential to our continuous improvement, and we appreciate your kind words. We look forward to seeing you again soon.Best regards,Quality ManagerIberostar Selection Lanzarote Park
Guest（情侣） 2025-10-01
Star Prestige Bereich gebucht. Getr?nke und Snacks an Pool Bar tagsüber kostenlos.
酒店回复：
Sehr geehrter Gast,die Beschreibung Ihrer gewonnenen Eindrücke über unser Hotel ist für uns sehr wichtig und wir danken Ihnen dafür. Wir m?chten alle Aspekte beachten, um für unsere G?ste ein Umfeld zu schaffen, das alle ihre Wünsche für einen perfekten Urlaub so weit wie m?glich erfüllt. Daher nehmen wir sowohl Ihr Lob als auch Ihre hilfreiche Bemerkung mit Dankbarkeit entgegen. Es ist sch?n zu wissen, dass Sie sich bei uns wohl gefühlt haben. Wir hoffen sehr, Sie bald wieder einmal bei uns begrü?en zu dürfen.Mit freundlichen Grü?enQuality ManagerIberostar Selection Lanzarote Park
Guest（Couple） 2025-05-01
Fine and clean hotel with great views, good food, and a pleasant staff. Ideal for a relaxing break. Our only negative - the sunbeds were wet one morning and remained so during the day. But all else was great.
酒店回复：
Dear Malcolm,Thank you for allowing us to serve you and for writing about your holiday experience with us. We also welcome your constructive critique and will relay it internally to the relevant departments for their consideration. We hope you come back again soon so we can truly satisfy you, and we wish you well.Best Regards,Quality Manager,Iberostar Selection Lanzarote
Guest（Other） 2025-03-01
Air Con is a Big Issue. The problem arises over guest comfort on temperatures in the bedrooms. No Air Con is on unless :- Air temperature reaches " certain" values, and the room can never go below 18C. This led to x2 nights uncomfortable nights sleep. Hotel stated "edit" law from Spanish government, and the hotels own AirCon laws....

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兰萨罗特公园伊贝罗斯塔精选地址：加那利群岛 · 普拉亚布兰卡 · 普拉亚布兰卡 · Avenida Archipiélago, 7

兰萨罗特公园伊贝罗斯塔精选 ◎ Iberostar Selection Lanzarote Park
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兰萨罗特公园伊贝罗斯塔精选

客户评价 由实住客人提供的真实点评

Guest（Other） 2026-01-01

Guest（Other） 2026-01-01

Guest（Other） 2026-01-01

Guest（情侣） 2026-01-01

Guest（Other） 2025-11-01

Guest（情侣） 2025-11-01

Guest（Other） 2025-10-01

Guest（情侣） 2025-10-01

Guest（Couple） 2025-05-01

Guest（Other） 2025-03-01

客户评价由实住客人提供的真实点评