Dear Valued Guest,Warm greetings from Novotel Bali Ngurah Rai Airport.Thank you very much for taking the time to share your wonderful feedback. We are truly delighted to know that you had an outstanding stay with us and that you appreciated the convenience of our direct airport access, even with large luggage and a late arrival.We’re also very pleased to hear your kind words about our friendly staff, the cleanliness and comfort of your room, and your enjoyable experience with our breakfast buffet. Your thoughtful tip about stopping by the airport convenience store for water or snacks will surely be helpful to future travelers as well.It was a pleasure having you with us, and we look forward to welcoming you back on your next visit to Bali.Warm regards,Ifan TaufanFront Office ManagerNovotel Bali Ngurah Rai Airport
Dear Jay2017,Thank you for sharing your feedback with us.We appreciate your comments regarding the noise near the runway and are glad to hear that the quietness during late hours made your stay more comfortable. It’s great to know you found our location convenient, especially with the dedicated access to international departures.We hope to welcome you back for an even better experience at Novotel Bali Ngurah Rai Airport.Warm regards,Ifan TaufanFront Office ManagerNovotel Bali Ngurah Rai Airport
Dear Guest,Thank you for sharing your experience with us.We’re glad to hear you enjoyed your stay and appreciated our facilities, including the pool. We understand that a short overnight stay can feel a bit rushed, and we hope you’ll have the opportunity to relax and enjoy more of what our hotel has to offer on your next visit.We look forward to welcoming you back to Novotel Bali Ngurah Rai Airport for a longer and more relaxing stay.Warm regards,Ifan TaufanFront Office ManagerNovotel Bali Ngurah Rai Airport
Dear Valued Guest,Thank you for your outstanding review and perfect scores across all aspects of your stay!We’re thrilled to hear that you found our location extremely convenient—right between the international and domestic terminals—and that the direct access from our restaurant to the international terminal added to your comfort.Your satisfaction means a lot to us, and we look forward to welcoming you back to Novotel Bali Ngurah Rai Airport for another seamless stay.Warm regards,Ifan TaufanFront Office ManagerNovotel Bali Ngurah Rai Airport
Dear Guest,Thank you for your wonderful feedback!We’re delighted to hear that our location and amenities made your short stay comfortable and convenient. It’s great to know you appreciated the refillable filter and found good value with us.We look forward to welcoming you back to Novotel Bali Ngurah Rai Airport on your next trip to Bali!Warm regards,Ifan TaufanFront Office ManagerNovotel Bali Ngurah Rai Airport
Dear Liangshanxiaozhuge,Thank you for sharing your feedback and for choosing Novotel Bali Ngurah Rai Airport.We’re pleased to hear that you found our rooms clean and the facilities convenient for your travel needs. It’s great to know you appreciated the direct access to the international departure area.We also appreciate your valuable comment regarding the difficulty finding the hotel entrance and the signage from the terminal. We are continuously working with the airport authorities to improve wayfinding and make it easier for our guests to locate us quickly.We hope to have the pleasure of welcoming you back on your next visit to Bali.Warm regards,Ifan TaufanFront Office ManagerNovotel Bali Ngurah Rai Airport
Dear Valued Guest,Thank you very much for sharing your kind and thoughtful review.We’re delighted to hear that you and your husband enjoyed your stay, especially the peaceful surroundings, the spacious room, and the complimentary upgrade to a pool villa. It’s wonderful to know that our team was able to assist you comfortably, and that you felt at home with the presence of nature all around.We’re also glad you enjoyed the breakfast and had a relaxing time at the spa. Your kind words truly mean a lot to us, and we’re so pleased to have been a part of your memorable visit to Bali.It would be our pleasure to welcome you back again in the future.Warm regards,Ifan TaufanFront Office ManagerNovotel Bali Ngurah Rai Airport