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费城帕洛玛金普顿酒店

Kimpton HOTEL PALOMAR PHILADELPHIA by IHG

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Guest（Other） 2026-01-01
Checkin/out perfect. Ambiance and decor were lovely. Room quiet, loved the big tub, food and drinks in restaurant generous and wonderful proportion and yummy
酒店回复：
Thank you for your feedback. We hope to see you again soon.
Guest（Family） 2026-01-01
Room was spotless, staff very friendly and helpful a the location was perfect for wandering around Philly. Highly recommend given price point
酒店回复：
We appreciate your feedback.
Guest（Family） 2026-01-01
Price was much higher then expected upon check in. Room had a nice view of center city. Bathroom layout was awkward and I could not reach the hair dryer above the sink. Lights flickered, outlets were in the worse places in terms of hair appliances, sheets were discolored and rings from drinks seems to be on every surface. Other then that seemed very clean just damaged from past messes. Room did not come with robes and slippers. Staff was super kind but be aware cleaning comes very early. Heard from fellow guests the restaurant was very good.
酒店回复：
Thanks for staying with us. We appreciate your feedback! I looked at your reservation the amount collected at check in included your room & tax along with the incidental hold of $75 that returns back to your credit card. Please allow us time to address the concerns of the room conditions. Again, we sincerely appreciate your feedback.
Guest（Family） 2026-01-01
The staff was fantastic the room was nice clean and well organized. I was unable to get to the restaurant in the hotel but it looked nice. The staff was so nice and I felt very welcome
酒店回复：
Wonderful! Thanks for staying with us. We appreciate your feedback! It was a pleasure to host you. Hope to see again soon.
Guest（Couple） 2026-01-01
A very clean modern hotel in the heart of the Philadelphia central district. Plenty of shops and restaurants in the area. The staff are friendly, helpful and professional. The hotel has a large bar/restaurant.
Guest（家庭旅游） 2025-12-01
Amazing, courteous, helpful staff- from check- in to valet to housekeeping. When they text you to check how your stay is going- they actually monitor the text thread and promptly reply. One of the best hotels for customer service I've been to.
酒店回复：
Thanks for staying with us. We appreciate your feedback!
Guest（家庭旅游） 2025-12-01
Breakfast, appetizers and popcorn all excellent delicious homefries, no complaints about the food! Amazing, friendly staff. Really enjoyed interacting with the restaurant staff, a fun group. Our housekeeper was also very nice and accommodating. Great location too and friendly fellow patrons, always a plus.
酒店回复：
Thanks for staying with us. We appreciate your feedback!
Guest（其他） 2025-12-01
The biggest problem was that we had no hot water the next morning. The room was surprisingly tiny, even for a center city hotel. There was no coffee maker in the room. We asked for late check out and they gave us an extra 30 minutes which wasn’t very helpful but otherwise the staff were great—friendly and efficient.
酒店回复：
Dear Shari,I am deeply sorry that you had to experience this at Hotel Palomar. We truly fell short in providing you a memorable experience. Please, allow us the chance to make this right for you, and contact me directly at 215-536-5006.I hope to hear from you soon.
Guest（其他） 2025-11-01
The room bathroom has mold and rust on bottom of shower doors and the room was out dated. Cleanness was ok not great. And they over charged me and took out another 105 for nothing. Not happy with this place
酒店回复：
Thank you for your feedback.
Guest（其他） 2025-11-01
Dirty room on the floor. No hot water for having a bath. Sink of the bath no working Have been waiting 30 minutes for a coffee machine that was never brought to my room. Had to go to the lobby to ask for this. I haven’t been upgraded and I never received the gift. I am very disappointed and when I share this with the manager, she only said that I was not going to pay the taxes for the hotel. I paid a large amount of money for this and concerning all the issues I asked the manager for a partial refunding. But she did nothing. Now I want to be in touch with the general manager because I’m not going to keep this for myself. A partial refund is the minimum that the hotel could do. Consequently, I’m waiting for someone to answer me and fix the situation. Best, Helena Pi?er Laurent
酒店回复：
Dear Helena, Thank you for bringing this to my attention, and I’m very sorry for the inconvenience you experienced. This is not the level of service we aim to provide.Please rest assured that we are already addressing each of the issues you mentioned with our housekeeping and maintenance teams, as well as with the staff involved in your service requests. We are reviewing your stay in detail to ensure an appropriate solution is provided. Hotel Palomar- Philadelphia

费城帕洛玛金普顿酒店预订电话：+8620-86009099 （电话忙线或无人接听时，请在线预订！）

其他咨询：+1-215-5635006 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
会议室在线预订

费城帕洛玛金普顿酒店地址：宾夕法尼亚州 · 费城 · 费城市中心 · 117 South 17th Street

费城帕洛玛金普顿酒店 ◎ Kimpton HOTEL PALOMAR PHILADELPHIA by IHG
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费城帕洛玛金普顿酒店

客户评价 由实住客人提供的真实点评

Guest（Other） 2026-01-01

Guest（Family） 2026-01-01

Guest（Family） 2026-01-01

Guest（Family） 2026-01-01

Guest（Couple） 2026-01-01

Guest（家庭旅游） 2025-12-01

Guest（家庭旅游） 2025-12-01

Guest（其他） 2025-12-01

Guest（其他） 2025-11-01

Guest（其他） 2025-11-01

客户评价由实住客人提供的真实点评