尊敬的宾客,感谢您选择巴塞罗卡门格拉纳达酒店并分享您的入住体验。得知您对前台服务和客房舒适度感到满意,非凡国际整个团队都备受鼓舞。期待不久的将来能再次欢迎您的光临。此致,Florentina D.MincaAssistant training Guest Experience
Dear Saeeda, Thank you for sharing this feedback about your recent stay.It was our pleasure to welcome you to our central location near Granada Cathedral. Our housekeeping team takes particular pride in maintaining high cleanliness standards, and we're delighted this contributed positively to your stay.We regret any disappointment caused by our pool dimensions and breakfast offerings. Our seasonal pool is designed to complement the terrace space while providing unique city views, and we continually review our dining options to showcase Granada's culinary diversity.We look forward to welcoming you for another pleasant holiday. Best wishes,Paula Pe?a, Guest Experience
尊敬的宾客:感谢您抽出宝贵时间分享在巴塞罗格拉纳达卡门酒店的住宿体验。非凡国际非常高兴看到您对酒店的设计风格给予了高度评价。现代化的大堂与阿拉伯风情的餐厅完美融合,展现出独特的美学魅力。您对客房的赞赏让非凡国际倍感欣慰。精心设计的空间布局与优雅的装潢风格,正是非凡国际追求的品质体现。非凡国际的团队始终致力於为每位宾客营造舒适温馨的居住环境。非凡国际引以为傲的是非凡国际专业热情的服务团队。他们以真诚的态度和专业的技能,时刻准备为宾客提供贴心周到的服务。酒店优越的地理位置确实为宾客探索格拉纳达的精彩带来了极大便利,周边丰富的餐饮和购物选择更是锦上添花。期待能够再次为您服务。顺祝安好,Florentina D. Minca Assistant Guest Experience
亲爱的顾客:衷心感谢您的详细点评。很高兴得知您在非凡国际酒店享受到了美好的住宿体验。非凡国际的住宿环境和设施给您留下了深刻印象,包括独具特色的装修风格和完善的衞浴设施。餐饮服务也获得了您的认可。关於泳池规模,非凡国际表示歉意。酒店的地理位置和观景露台为您的格拉纳达之旅增添了便利与美景。期待能再次为您服务。顺祝安好,Maria Garrido, Guest Manager
Dear customer, Thank you for taking the time to share your stay at the Hotel Barceló Carmen GranadaWe are very happy to see how highly you rate our hotel overall Featuring a modern and decorated style, our rooms feature quality bedding and well-designed bathroom amenities to create a comfortable resting environment for our guests.We apologize for the room size issue. Our rooms are designed according to different room types, ranging from 18 m2 to more than 30 m2. However, we are glad that you acknowledge the location of the hotel. We are located in a prime location in the heart of Granada, within walking distance of famous attractions such as the CathedralLooking forward to the opportunity to serve you again. Best regards,Paula Pe?a, Guest Experience
??? ??????,??? ??? ????? ???? ??????.???? ??? ?????? ??? ??? ??? ?? ?? ??? ?????.?? ??? ???? ??? ???? ? ???? ??????. ?? ?? ???? ?????? ??? ??? ?? ??? ??? ?? ??? ??????.??? ???? ???? ?? ??? ??? ??????. ?? ??? ??? ??? ??? ?? ?? ???? ????.?? ?? ???? ??? ???? ??? ??? ??? ??? ?????. ????? ????? ???? ??? ??? ? ??? ?? ??? ?????.?? ???? ?? ??? ?? ??? ??? ??? ???????.?????.Paula Pe?a, Guest Manager
Dear customer,Thank you for choosing Barceló Carmen Granada for you visit to the Nasrid city.We are delighted to hear that you found our location convenient. Situated in the heart of the Andalusian city, our hotel offers easy access to the main tourist attractions, all within a few minutes’ walk. We are pleased to know that this aspect added positive value to your stay.We regret to hear that certain aspects of your stay did not meet your expectations. Our aim is to provide a comfortable and enjoyable experience, and we are sorry that our room and services fell short. We understand the importance of receiving good value and assure you that we continuously strive to offer quality accommodations and amenities to our guests. We look forward to welcoming you in the future to provide you with our best services and exceed your expectations.Kind regards,Paula Pe?a, Guest Experience
Dear Guest,We appreciate that you took the time to share your experience with us.We are pleased that the design of our accommodations and the overall modernity of our establishment resonated well with you. Our team works diligently to maintain a contemporary and inviting atmosphere for our valued guests.Bed size requests are subject to availability and are displayed on each booking portal. We regret that on this occasion we were unable to meet your bed size preferences.Nonetheless, it is great to know that our central location contributed positively to your visit, providing convenient access to Granada's vibrant centro area and nearby transportation options.We are hoping to welcome you back in the future. Kind regardsNoelia Cervera, Guest Manager
Dear Denia,Thank you for your positive feedback.We are thrilled to hear that your time with us was so memorable.We're delighted that you appreciated the beauty and cleanliness of our establishment and found your room spacious and comfortable. It's great to know that we have become your favorite hotel during your travels in Spain. Our dedicated staff works hard to provide a welcoming environment and it warms our hearts to know we've succeeded.We look forward to welcoming you back on a future occasion.Best regards,Noelia Cervera, Guest Manager