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Crowne Plaza 维吉尼亚海滩诺福克

Crowne Plaza VIRGINIA BEACH TOWN CENTER by IHG

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Guest（其他） 2026-01-01
Amazing staff! Very friendly and accommodating. First time staying there since the renovation. Very, very nicely done. Room was large and clean. LOVE the split shower head system in the large shower.
酒店回复：
Thank you for your wonderful feedback! We’re pleased to hear you enjoyed your first visit to the newly renovated Crowne Plaza Virginia Beach Town Center, an IHG Hotel. It’s great to know you appreciated our friendly team, spacious rooms, and the updated shower features. We hope to welcome you back again soon.
Guest（情侣） 2026-01-01
We had a great stay. The staff was amazing, our suite was quiet and clean and the beds were comfortable which made for a very good night’s rest. My only issue was that the phone did not work and for some reason we could not get on the WiFi which was kind of annoying. Hopefully will have better luck next time.
酒店回复：
Thank you for taking the time to share your feedback. We’re delighted to know you enjoyed a peaceful and comfortable stay at Crowne Plaza Virginia Beach Town Center, an IHG Hotel, and that our team made a positive impression. We appreciate your comments about the phone and WiFi, and will review them with our team to enhance future visits. We hope to welcome you back soon and provide an even better experience.
Guest（情侣） 2026-01-01
I did not know there was breakfast. No one told us about any of the amenities. There are three things that I found in the room to be the really disgusting. The water reservoir in the coffee maker was absolutely filthy. The vent in the bathroom apparently had never been cleaned, and there was absolutely no hand soap to wash your hands. It was completely empty. For $120 I expect better than this.. One trash can in the room it was in the restroom. Three bottles of water $13!!
酒店回复：
Thank you for sharing your feedback. We’re sorry your experience wasn’t as expected, and we appreciate you letting us know about these concerns. Your comments have been shared with our team so we can address areas where we need to improve. We truly value your input and are committed to providing a better experience in the future.
Guest（Other） 2025-10-01
Property itself was ok. We were almost unable to use the bathroom door at all - although a cute concept, the door literally kept falling off to the point that we just warned eachother of bathroom use. The doors and walls are paper thin, considering nobody monitors people 'partying' in the hallways at all hours of the night/morning - if you're looking for good sleep, don't look here. Otherwise it was great, close to most everything & easy and convenient parking.
Guest（家庭旅游） 2025-10-01
The room was nice and price was reasonable. However there was a strong ‘old’ smell to our room that wasn’t to our taste. The biggest issue was the incredible amount to road/highway noise that could be heard within our 8th floor room. It was an issue throughout the entire night and into the early morning for my entire family, waking us up numerous times. We were there only one night but it was unacceptable. Please be aware if you are staying on the side of the hotel where your windows face the highway.
酒店回复：
Thank you so much for your honest feedback. We apologize for the inconvenience and If you ever visit Virginia Beach again, we would appreciate the opportunity to serve you again. We will do our best to secure you a room away from the interstate.
Guest（其他） 2025-10-01
The check in was a little disorganized but once that was finally taken care of the rest was good. When I was checking in, they said my room that was assigned and given to someone else. When they did give me a room, they key didn't work. They gave me a key to an already occupied room. Fortunately, no one was there when we walked in but it was unsettling to know that mishap could happen. Someone's belongings unsecured like that. Room and Common areas were good and clean. It was about 6 -7 pm when I arrived no line was there.
酒店回复：
Thank you for sharing your feedback, Hartz. We’re sorry for the confusion you experienced at check-in and for the unsettling situation with your room. Your concerns have been noted and will be shared with our team for review. We’re glad to hear that you found the room and common areas clean and comfortable. Your comments help us identify where we can do better, and we appreciate you taking the time to let us know.
Guest（其他） 2025-10-01
Ok
酒店回复：
Thank you for sharing your feedback. We understand that your stay may not have met all your expectations and appreciate you taking the time to rate your experience. If you’d like to share any additional comments, it would help us continue to improve.
Guest（Family） 2025-09-01
The bathroom door did not close and there was a light on all night that we could not turn off. We called the front desk and they were not interested in helping. I would like a refund.
酒店回复：
Hello Nicholas,We are sincerely sorry to hear that you didn't have a good time with us. Please accept our apologies for any issues with the bathroom door during your visit, as well as any service concerns. Our team is dedicated to improving for the future, so we'll be sure to look into all of your comments internally and make changes where necessary. For any billing concerns, we encourage you to reach out to the third-party site that you booked with, as they will be the best ones to assist you. We hope you'll consider giving us another chance soon.
Guest（Other） 2025-09-01
CC Everything was good in the room except the convenience of a microwave and a towel racks to hang your towel. The room and the bedding was clean. It was an enjoyable stay.
酒店回复：
Hello Pamela,Thank you for sharing your experience! We’re glad you enjoyed your clean and comfortable room. We appreciate your feedback about a microwave and towel rack and will keep it in mind for future stays. We look forward to welcoming you back to Crowne Plaza Virginia Beach Town Center!
Guest（其他） 2025-08-01
Besides the two housekeepers that came in to change our sheets. My stay was not okay. Due to the fact the staff gave me a dirty room that had not been serviced. When the manger was notified he basically stated that there was not much he could do due to the fact that there were no more rooms available. Not as much as a discount was given. Probably will not choose to stay again.
酒店回复：
While we thank you for being our guest and sharing your feedback, we hope you'll accept our sincerest apologies for any issues you encountered during your stay. We want to assure you that we pride ourselves on our top-notch service and spotless accommodations, so we apologize that this wasn't your experience. Your comments are important to us and will be reviewed with the team to ensure we always offer our best. We hope to have another opportunity to welcome you back and prove we are better than this.At your service, Derek Harper

Crowne Plaza 维吉尼亚海滩诺福克预订电话：+8620-86009099 （电话忙线或无人接听时，请在线预订！）

其他咨询：+1-757-4731700 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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Crowne Plaza 维吉尼亚海滩诺福克地址：弗吉尼亚州 · 弗吉尼亚海滩 · 弗吉尼亚海滩高速公路 · 4453 Bonney Road

Crowne Plaza 维吉尼亚海滩诺福克 ◎ Crowne Plaza VIRGINIA BEACH TOWN CENTER by IHG
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Crowne Plaza 维吉尼亚海滩诺福克

客户评价 由实住客人提供的真实点评

Guest（其他） 2026-01-01

Guest（情侣） 2026-01-01

Guest（情侣） 2026-01-01

Guest（Other） 2025-10-01

Guest（家庭旅游） 2025-10-01

Guest（其他） 2025-10-01

Guest（其他） 2025-10-01

Guest（Family） 2025-09-01

Guest（Other） 2025-09-01

Guest（其他） 2025-08-01

客户评价由实住客人提供的真实点评