Thank you so much for sharing your experience with us! We’re delighted to hear that you enjoyed the spaciousness and cleanliness of our hotel, and that our team was able to assist you with your luggage.We truly appreciate your feedback regarding the slight odor. As you mentioned, Oia is home to many cats, which sometimes presents challenges beyond our control. Nonetheless, we are always working on solutions to keep our spaces as fresh and comfortable as possible for our guests.It was a pleasure hosting you, and we hope to welcome you back again in the future!
Thank you so much for your kind words! We’re happy to hear you enjoyed the stunning views and loved being right in the heart of Oia while still having a peaceful place to relax at night. We truly appreciate your understanding about the occasional evening scents from the nearby steps, it’s part of the village’s traditional character, though we know it can be a little unexpected. We’re so glad this didn’t take away from your overall experience, and we’d love to welcome you back again soon!
Thank you for taking the time to share your wonderful feedback. We are delighted to know that you enjoyed the tranquility and privacy of our location, as well as the personalized service provided by our team. It is always our pleasure to assist with local recommendations, luggage, and we are always at our guests disposal.You are correct that the steps are part of the traditional cliffside setting in Oia, and we truly appreciate your kind understanding of this unique aspect of our architecture.We are thrilled to hear that you would choose to stay with us again, and we look forward to welcoming you back for another exceptional experience.
Thank you for your feedback. We are glad you found the property comfortable, but we would like to clarify a few points regarding your experience. While you had informed us that you would arrive in 30 minutes, your actual arrival was almost an hour later. When you arrived, you were kindly asked to wait just 2 minutes until our colleague reached the main gate to welcome you.Our colleague’s role during check-in was to assist you with access and settling in, which does not require perfect English. For any further information or assistance, our reception team is always available and happy to help.Regarding the keys, we provide one set per suite for security reasons, but it is always possible to request an additional gate key if needed. This was never requested during your stay. Taking the key with you when going out also helps avoid the inconvenience of coordinating access.We truly value your input and will continue to improve our services, while ensuring that information is as clear and helpful as possible for all our guests.
Thank you for your thoughtful review. We’re so pleased you enjoyed our location, the views over Oia, and the spacious comfort of your cave room. Your feedback about the lighting is much appreciated, we’re always looking for ways to make our spaces even more inviting, and this is something we’ll certainly take into consideration.It’s wonderful to hear you’d recommend us to others, and we hope to welcome you back so you can enjoy the charm of Oia from our doorstep once again.
Thank you so much for your kind words! We’re very happy that you enjoyed the cleanliness, peaceful surroundings, and our hearty breakfasts, and it’s wonderful to hear our staff made a positive impression. We truly appreciate your note about the steps; we always encourage guests to take their time, and we’re happy to help with luggage whenever needed. We hope to welcome you back soon for another relaxing stay!
Thank you so much for your wonderful review! We’re delighted that you enjoyed the unique location of the property and the magical view of the caldera. It’s lovely to hear that you experienced the space as a peaceful oasis, this is exactly what we hope to create for our guests.We also appreciate your honest feedback regarding the stairs, which are indeed common in the center of Oia. We always try to inform guests in advance, especially those with specific mobility needs.We truly hope to welcome you back in the future!