Buena localización cerca del metro Russel Square con pubs, restaurantes y tiendas alrededor. La habitación no era muy grande con vistas a patio interior. Ruido de los tubos de ventilación. El ascensor no funcionó ni a la llegada ni a la salida. Ofrecieron llevar la maleta a la habitación en el 3o piso. Ninguna compensación por este inconveniente. Hotel necesita reformas.
Hotel ok as a base, staff friendly, breakfast the usual continental and English selections.
Room clean with tea and coffee facilities.
Unfortunately for the duration of our stay the lift wasn’t operating and being on the 5th floor was a little inconvenient.
Windows not double glazed so noise from outside of an evening kept us awake.
Did not use - booking transferred to The Cumberland... issues with the property.
Staff were helpful and apologetic - deserving of a tip... if tha carried cash!
Lovely, central hotel within easy walk of central London. Lovely buffet breakfast and friendly staff. Bedrooms comfortable and perfect as a base. My only criticism would be the very strong smelling air fresher used in the entrance/reception area which was too strong and synthetic smelling.
This hotel is great for travelers because public transportation is a close distance (tube: Piccadilly line). I enjoyed the stay there. There’s also free breakfast if we choose not to have a cleaning service, which is amazing if you ask me! British Museum is very very close as well, great for tourists