Dear DeniseThank you for the valuable review you left us.We are very sorry that your stay at our hotel did not meet your expectations. We are happy to receive reviews, even if not positive, that give us insights to improve the service we offer our guests.Every day our entire staff works hard to meet all the needs of our guests making them feel part of our family.Our hotel overlooks the main square of the historic center, allowing our guests to reach all points of interest within a few minutes' walk.We are sorry that you did not enjoy our breakfast. We believe that a pleasant awakening can leave an even better memory of your stay in Verona. Our buffet offers both sweet and savory items, always accompanied by fresh seasonal fruit.However, we hope to have you as our guests again on your next trip to Verona, sure to prove to you that our value is quite different from what is described in this review.