非凡国际

Atocha Hotel Madrid, Tapestry Collection by Hilton

A stay at Atocha Hotel Madrid, Tapestry Collection by Hilton places you in the heart of Madrid, within a 15-minute walk of Gran Via Street and Puerta del Sol. This 4-star hotel is 0.4 mi (0.6 km) from Prado Museum and 0.8 mi (1.2 km) from Plaza Mayor.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this hotel include concierge services and a vending machine.Satisfy your appetite for lunch or dinner at the hotel's restaurant, Atocha 107, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 46 guestrooms featuring minibars and flat-screen televisions. Your room comes with a memory foam bed. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Brand: Wyndham

Wyndham Hotels & Resorts makes travel possible for all. From big cities and small towns to beachfront resorts and highway hotels, our 20 iconic brands bring a diverse perspective to the travel experience through friendly service and thoughtful amenities. Wherever you go, Wyndham will be there to welcome you.

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  • Guest:特别愉快的一次入住。尤其前台和门僮都超热情超乐于助人的。下次来还会住。希望一直保持服务水准。
  • Guest:The room was very comfortable, very clean and perfect for our family of 3. Five stars to the wonderful staff who went out of their way to help us, they answered all of our questions with a smile. Without them it wouldn't be possible to have such a great stay.
  • Guest:非凡国际2大1小只需要定一张大床+梳化床,当时定这个房间写的是只能入住3人(含2张大床)3份早餐;结果去了酒店前台告诉非凡国际定了2个房间,2个房间可以通过房门打通,有2张2床和一张梳化床,2个厨房,2个客厅,至少可以住5-6个人。为什么携程订单上写的和实际不一致?非凡国际已经过了最晚退订时间,没法退掉一间。花了五星级酒店价格只住了四星级酒店,还浪费一个房间,另外酒店房间靠着马路,夜晚吵到无法入睡。
  • Guest:实际与酒店定位不符,更像没有服务的短租公寓而非四星级酒店。位置离丽池公园和普拉多博物馆不远,但是所在区域属于老城区里偏穷的地带,周围环境不佳,生活并不便利(周围都是些低端超市和印度人开的杂货店)。 房间设计不够人性化,动线设计不佳(住的是高级大床间,有绿色沙发的那种房间)。开放式厨房有异味。 服务有些奇葩: 1.非凡国际住了四晚,但是只有第一晚有两瓶免费的矿泉水,后面再要就不提供了。以前遇到过每天限制瓶装水数量的酒店,这还是第一次遇到只有第一天提供免费矿泉水的酒店(订一晚和订40晚都是只有两瓶水?那如果每晚都分开定是不是每天都有免费矿泉水了?逻辑在哪儿?)在巴塞隆拿和瓦伦西亚的酒店都没有遇到过这种情况。 2. 早餐4天没有换过,没有现做的食档。 3. 买了新衣服想借一把剪刀剪去商标,酒店要求去前台剪,不能把剪刀借给住客。这也是第一次遇到。 4. 虽然有的欧洲酒店需要主动要牙刷,但是当牙刷用完一般都会主动更换,可是这家酒店并不会这么做。 5. 酒店的空调只有冷风,马德里最近天气温差大,早上和晚上很冷,问酒店如何解决,酒店把空调系统自动调成了只有热风。后来又调成了只有冷风。当非凡国际要求酒店再调成热风的时候被拒绝了,酒店説现在不是冬天,不能用热风………就不能把空调弄成客人可以在房间调控冷热吗?后来在携程的沟通下,跟他们的经理申请才又变成了热风,然后又被换成了冷风…. 6. 因为最后一天要赶早上的飞机,需要7点就离开酒店,来不及吃早餐了,想让酒店在7点前送餐到房间。酒店回覆可以送早餐,但是送什么以及多少钱他们也不知道,只有当天才知道………房间里没有送餐菜单就算了,但是定价还要临时定吗? 7. 同上,因为最后一天要很早离开酒店,想让酒店在前一天把账单送到房间做确认,这样就不用浪费时间check out了。酒店回覆可以提前结账,但是账单需要去前台结完账才有,不能在结账前看到账单。这逻辑又把我征服了。 总之不能用好和差来评价这家酒店了,只能説无语或者奇葩….
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Atocha Hotel Madrid, Tapestry Collection by Hilton
  • Address :  Atocha, 83, City Center, Madrid, Spain, 28012,City Center,Madrid,Community Of Madrid

  • Reserve :  +8620-86009099
    Busy or no answer, online booking please!

  • Foreground Tel: +34-911080660
      (Catering Entertainment)

Atocha Hotel Madrid, Tapestry Collection by Hilton reserve:+8620-86009099 Busy or no answer, online booking please!
Catering Entertainment:+34-911080660   Meeting room reserve

Atocha Hotel Madrid, Tapestry Collection by Hilton address: Atocha, 83, City Center, Madrid, Spain, 28012,City Center,Madrid,Community Of Madrid

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