Zhangjiagang Jiangnan Garden Hotel is situated at the golden port of the Yangtze River—Zhangjiagang Free Trade Zone, with the Xiangshan Tourist Area to the west and the ecological tourist destination of Shuangshan Island to the north. The hotel covers a construction area of over 40,000 square meters and occupies more than 60 acres, standing as a national four-star tourist and foreign-related business hotel.

Strategically located in the commercial district of Zhangjiagang Free Trade Zone, at the intersection of Jianghai North Road and Changjiang Middle Road, the hotel boasts an excellent location that offers tranquility amidst the bustle, a comfortable environment, and convenient transportation. The hotel's decor is warm, cozy, and stylishly serene. In 2024, the hotel underwent a comprehensive renovation and upgrade of its lobby, guest rooms, banquet halls, and other areas.

Guest rooms are distributed across the 1st to 3rd floors of the annex (business building) and the 2nd to 9th floors of the main building (VIP building), as well as the 2nd to 6th floors of the Caixiangjing building, totaling 312 rooms (suites) of various types, including deluxe rooms, executive suites, business suites, and presidential suites. Each room is equipped with broadband, Chinese and English TV channels, and a safe for guests' use.

The "Bamboo Fragrance Kitchen" on the first floor of the main building offers luxury private dining rooms featuring primarily Huaiyang cuisine, along with creative fusion dishes and Hunan cuisine. The hotel boasts a large pillarless multifunctional banquet hall and several meeting rooms of varying sizes. Additionally, the hotel features a shopping mall, business center, tea room, leisure foot spa, gym, chess and card room, and luxury KTV, among other modern business and leisure entertainment facilities, catering to a wide range of needs and events.

Adhering to the business philosophy of "Guests First, Service Foremost" and the principle of "People-Oriented," the hotel provides thoughtful, meticulous, and personalized professional services, earning high praise from both domestic and international guests over the years. The hotel was awarded the title of "Four-Star Tourist Hotel" by the National Tourism Administration in March 2003, with the most recent review taking place in 2021.